System was working fine until recently. Now when I try to call out, the message I get is that there is no service available. Tried **9222222222 echo test also no service. OBI110 unit has blinking power and internet leds and phone led lights up when I go to make a call. I check the OBItalk portal and everything in OK except my status was offline and that I need to update the firmware. Also checked GV and everything is proper. Any suggestions? Thanks.
Is the OBi getting an IP address from your router (dial ***1)?
If so, can you log into the OBi using a web browser and that IP address?
I have the same problem :'(
Adapter assigns ip address to OBI110, but can not ping or go through browser ???
Any help please...
Quote from: RonR on July 27, 2011, 08:49:07 PM
Is the OBi getting an IP address from your router (dial ***1)?
If so, can you log into the OBi using a web browser and that IP address?
When I ***1 it says that my IP address is not available and the DHCP is enabled.
Thanks.
Quote from: rupnok on July 28, 2011, 01:44:33 PM
When I ***1 it says that my IP address is not available and the DHCP is enabled.
Then the OBi and your router aren't communicating.
You might try a different Ethernet cable.
You might try a different Ethernet port on your router.
You might try a different router or try the OBi on a friends network.
You might try resetting the OBi to factory defaults using the reset button on the under side of the OBi. Hold it depressed with a paper-clip for an extended period of time until the OBi reboots.
If none of these get any favorable results, you may have to contact Obihai for a possible replacement.
OK. Switched the router port and cable. Now The router and obi110 are communicating with each other, but I still do not have service.
Quote from: RonR on July 28, 2011, 01:52:19 PM
You might try a different Ethernet cable.
You might try a different Ethernet port on your router.
You might try a different router or try the OBi on a friends network.
You might try resetting the OBi to factory defaults using the reset button on the under side of the OBi. Hold it depressed with a paper-clip for an extended period of time until the OBi reboots.
Thanks, RonR,
If you still experience problem of getting service, please contact us at support@obihai.com, we will help you out.
Don't know why but everything works now. Thanks to everyone.
I am having the same pb described. Dial tone but a blinking line. I ***1 and was told the IP address is not available and the DHCP is unable. I plug my computer through the same internet line and it is working. I try other outlet, no success. Anybody can help? Thank you.