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OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: Nearsighted on March 04, 2017, 12:59:35 PM

Title: how to disable automatic call answer?
Post by: Nearsighted on March 04, 2017, 12:59:35 PM
In setting up my new obi202, I have not figured out how to disable automatic call answer.

I tried disabling Auto Attendant 1, and set AnswerDelay = 120000 to give my voip provider vm time to pickup. No joy.

Clearly I'm missing something obvious.

Thanks for your help.

Title: Re: how to disable automatic call answer?
Post by: drgeoff on March 04, 2017, 01:22:41 PM
An OBi202 with default settings does not have automatic call answer.  What have you done?
Title: Re: how to disable automatic call answer?
Post by: LTN1 on March 04, 2017, 01:36:15 PM
Rather than going back and forth to see where the user error was...just factory reset the OBi device. It may take 5 to 10 minutes to reset and re-log on to your accounts but better than to wait for hours or days for a response to a question here and there.
Title: SOLVED: how to disable automatic call answer?
Post by: Nearsighted on March 04, 2017, 02:24:51 PM
drgeoff shocked me into thinking outside obi.

Turned out it was my head that needed examination, not the obi. Turned out I hadn't shut down the AA built into my Panasonic phone system. Pressing one button cured what ailed me. d'OH!!!

Apologies to all and huge props for drgeoff.
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