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General Support => Day-to-Day Use => Topic started by: trafficking on April 13, 2017, 11:06:41 AM

Title: Disable Stuttering Dial Tone
Post by: trafficking on April 13, 2017, 11:06:41 AM
When I pick up any of my lines, I get a dial tone that stutters 5 or 10 times before becoming a steady tone.  I've read that it could be a Voice Mail indicator.  I would like to disable this service.

I've tried unchecking all "Voice Mail Indicator" check boxes but I still get the stuttering tone. 

Any help would be greatly appreciated.
Title: Re: Disable Stuttering Dial Tone
Post by: trafficking on April 13, 2017, 12:39:52 PM
I fixed this issue by unchecking the "MWIEnable" option.  For the OBi508vs this option was found in "Expert Configuration" -> "Phone Interfaces" -> "PHONE X"

For the OBi200 it was in:
"Expert Configuration" -> "Voice Services" -> "SP1"