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General Support => Installation and Set-Up (Devices) => Topic started by: lumangoy on August 11, 2011, 04:14:30 AM

Title: obi100 not communicating with dashboard
Post by: lumangoy on August 11, 2011, 04:14:30 AM
I've been using the obi100 for a about 3 months and all of a sudden it stopped working. when I checked, it didn't have an ip address. I reset to factory settings. after the reset, it still wasn't grabbing an ip address, so I set the ip address manually and configure it with google voice.

However it's not communicating with the dashboard. Dashboard says it's offline. what do I need to change?

Title: Re: obi100 not communicating with dashboard
Post by: QBZappy on August 11, 2011, 06:02:30 AM
You can not rely on the dash board. Many people have reported this. I have not been showing registered for months. Note that everything should still work normally.
Title: Re: obi100 not communicating with dashboard
Post by: lumangoy on August 11, 2011, 05:54:05 PM
so should the settings still be pushed to my obi100?

I had to revert to factory settings and the settings because it couldn't grab an ip address. I had to manually put an ip address and configure google voice.

I might have missed something, but I have press 1 to accept a call.

What do I need to change?

thanks.
Title: Re: obi100 not communicating with dashboard
Post by: RonR on August 11, 2011, 07:15:33 PM
Quote from: lumangoy on August 11, 2011, 05:54:05 PM
I might have missed something, but I have press 1 to accept a call.

What do I need to change?

Voice Services -> SP1 Service -> X_SkipCallScreening : (checked)
Title: Re: obi100 not communicating with dashboard
Post by: QBZappy on August 11, 2011, 08:16:48 PM
Quote from: lumangoy on August 11, 2011, 05:54:05 PM
so should the settings still be pushed to my obi100?

Even if the dash board shows not registered you should be able to "Configure Voice Services" via the OBi web portal.