OBiTALK Community

Region Specific Technical / Service Provider Support => North America - Including Google Voice, Skype, etc. => Topic started by: Louis-in-TX on December 12, 2017, 04:34:47 PM

Title: OBI 200 - incoming OK, outgoing strange results
Post by: Louis-in-TX on December 12, 2017, 04:34:47 PM
My brother has an OBI 200 (his OBI dashboard showing "connected") which had been working fine.  Now, when he calls my OBI 200, the phone rings at my end and I can answer but hear nothing.  At his end, it keeps ringing?  He can receive calls OK.  My OBI 200 seems to work fine when I place/receive calls from other numbers.
Title: Re: OBI 200 - incoming OK, outgoing strange results
Post by: azrobert on December 12, 2017, 08:52:26 PM
Your brother can call you by using the OBiTalk network.
Have him define a speed dial: pp(510123456)
Replace 510123456 with your OBi Number

Post back if he gets connected to the Auto Attendant
Title: Re: OBI 200 - incoming OK, outgoing strange results
Post by: precht on December 13, 2017, 10:48:37 AM
Quote from: Louis-in-TX on December 12, 2017, 04:34:47 PM
My brother has an OBI 200 (his OBI dashboard showing "connected") which had been working fine.  Now, when he calls my OBI 200, the phone rings at my end and I can answer but hear nothing.  At his end, it keeps ringing?  He can receive calls OK.  My OBI 200 seems to work fine when I place/receive calls from other numbers.

Your issue seems to be the same ones others are having here:
https://www.obitalk.com/forum/index.php?topic=13310.0

If you wouldn't mind sharing your experiences in that thread, we can gather data points together :)

Basically both Obi1xx and Obi2xx users have reported issues calling Google Voice numbers, including other Obi devices.

Title: Re: OBI 200 - incoming OK, outgoing strange results
Post by: Louis-in-TX on December 13, 2017, 11:25:04 AM
Working OK now.  I don't think I changed anything.