OBiTALK Community

Region Specific Technical / Service Provider Support => North America - Including Google Voice, Skype, etc. => Topic started by: ceg3 on December 20, 2017, 02:37:56 PM

Title: Minor Issue Checking VM Simonics GVGW Line
Post by: ceg3 on December 20, 2017, 02:37:56 PM
Noticed in the past few days when I dial into check my GV account for voice mails the response starts in the middle of the greeting.
Title: Re: Minor Issue Checking VM Simonics GVGW Line
Post by: drgeoff on December 20, 2017, 03:01:25 PM
I think I read somewhere that it is a known issue of the first two seconds being lost on all calls.  Possibly Bill will confirm that he is unable to do anything about that.

Edit.  See http://support.simonics.com/support/solutions/articles/3000032339-there-is-a-1-to-2-second-delay-when-answering-a-call
Title: Re: Minor Issue Checking VM Simonics GVGW Line
Post by: GPz1100 on December 20, 2017, 03:14:36 PM
I actually recommend this with any call.  Often times a particular relative answers a cordless phone by speaking immediately after pressing the answer button.  That first half second or so became lost, even when we were on wired pots service.  

Between cell phones, bt, cordless phones, voip, etc, allowing a moment before speaking goes a long way.
Title: Re: Minor Issue Checking VM Simonics GVGW Line
Post by: billsimon on December 20, 2017, 05:11:14 PM
If I dial my own number or 1186 (shortcut in GVGW to voicemail) then I don't have any cut-off, though I am not using an Obi. I hear, from the beginning of the word, "You have no new messages." I wonder if there is some delay being introduced by the Obi. The delay drgeoff referenced only applies to incoming calls.
Title: Re: Minor Issue Checking VM Simonics GVGW Line
Post by: ceg3 on December 20, 2017, 07:47:15 PM
Quote from: billsimon on December 20, 2017, 05:11:14 PM
If I dial my own number or 1186 (shortcut in GVGW to voicemail) then I don't have any cut-off, though I am not using an Obi. I hear, from the beginning of the word, "You have no new messages." I wonder if there is some delay being introduced by the Obi. The delay drgeoff referenced only applies to incoming calls.

Maybe it was some temporary congestion.  I just tried it and the very nice young lady started from beginning of message that I have no messages.  Thanks for the shortcut, too.