OBiTALK Community

General Support => Day-to-Day Use => Topic started by: quang_vn on December 23, 2017, 05:10:46 AM

Title: CHECK TEL LINE
Post by: quang_vn on December 23, 2017, 05:10:46 AM
Hey,

This morning my phone stopped working and I was wondering if you can help me solve this issue. I have a message on my home phone that says CHECK TEL LINE.

I've resetted my modem twice and the ObiHai device connected and it still says that. Also my account registration is not working
Title: Re: CHECK TEL LINE
Post by: drgeoff on December 23, 2017, 05:33:04 AM
The "Check Tel Line" on the phone means that it is not seeing the 50 volts that it should from the OBi.  Nothing to do with the internet, your LAN or the OBi's configuration settings.  Often it is simply that the phone cord is unplugged or faulty.  However in your case it sounds like you have additional problems which could indicate that the OBi box or its power supply is faulty.

What account and what exactly do you mean by "my account registration is not working"?  What is giving you that information?