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General Support => Installation and Set-Up (Devices) => Topic started by: Gavo on February 14, 2018, 03:17:05 AM

Title: OBI202 change which phone port rings on linked extension call
Post by: Gavo on February 14, 2018, 03:17:05 AM
Hello,

I have two OBI202s linked together - "main office" is ext 22 and "remote office" is ext 20.

When I setup SIP providers it's pretty easy saying which port will ring but where do I find this setting with linked OBIs ? I only want port 2 to ring when the linked extension call comes in, with port 1 setup to ring when an inbound call comes in from the SIP provider number.

Help much appreciated.

Gavin

Title: Re: OBI202 change which phone port rings on linked extension call
Post by: azrobert on February 14, 2018, 09:23:10 PM
Linked devices use speed dial numbers to route a call over the OBiTalk network to another linked device. You need to use OBi Expert to modify the inbound route on the target device. The inbound route is found here:
Voice Services -> OBiTalk Service -> InboundCallRoute

I never used linked devices, so I don't know exactly what the rule looks like.

It should be something like:
{111222333:ph,ph2}

111222333 is the OBi number of the calling device.

Change it to:
{111222333:ph2}

In OBi Expert you need to uncheck both boxes to the right of the value to see the current value or be able to modify it.
Title: Re: OBI202 change which phone port rings on linked extension call
Post by: Gavo on February 22, 2018, 06:01:04 AM
Thanks Robert.

Regards

Gavin