Print Page - One Way Audio with out going calls

Title: One Way Audio with out going calls
Post by: dgunn on March 26, 2018, 07:30:05 AM

We have been using OBi for a few months. It has been working fine. Ported landline to cell then Google voice still fine until the last 2 weeks. With an outgoing call, the recipient can hear me but I can't hear them. When they call me back everything is good. I am not very technical on this stuff so any help would be greatly appreciated.

Title: Re: One Way Audio with out going calls
Post by: drgeoff on March 26, 2018, 07:50:47 AM

Does rebooting the router and 5 minutes later rebooting the OBi give you bothway audio on outgoing calls, at least for a while?

Title: Re: One Way Audio with out going calls
Post by: dgunn on March 27, 2018, 07:25:18 AM

I am not sure. The problem is intermitting. If seems to be working now. If I have the problem again I will give it a try. Will unplugging each work?

Title: Re: One Way Audio with out going calls
Post by: drgeoff on March 27, 2018, 07:27:53 AM

Quote from: dgunn on March 27, 2018, 07:25:18 AM
I am not sure. The problem is intermitting. If seems to be working now. If I have the problem again I will give it a try. Will unplugging each work?

Unplugging power -yes.
Unplugging network cable - no.

OBiTALK Community

General Support => New to Using the OBi / VoIP => Topic started by: dgunn on March 26, 2018, 07:30:05 AM