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General Support => Installation and Set-Up (Devices) => Topic started by: Tack on August 26, 2011, 01:44:09 PM

Title: voip.ms voicemail notification
Post by: Tack on August 26, 2011, 01:44:09 PM
I have just established a new voip.ms DID number and voicemail account.  The system answers call and takes messages perfectly, which can be acceseds from my handset on Obi110, which is defaulted to the voip.ms line (SP2).  However, the local handset is not providing any notification of a waiting message, either by warbling dialtone or blinking indicator light on my handset.

Are there settings in Obi I need to change, or is this a voip.ms issue?

Thanks.
Title: Re: voip.ms voicemail notification
Post by: RonR on August 26, 2011, 02:43:34 PM
Voice Services -> SP2 Service -> MWIEnable : (checked)

Voice Services -> SP2 Service -> X_VMWIEnable : (checked)

Voice Services -> SP2 Service -> MessageWaiting : (unchecked) (Default unchecked)
Title: Re: voip.ms voicemail notification
Post by: Tack on August 26, 2011, 03:01:55 PM
Ron:

As usual, your advice is invaluable.  That worked perfectly.

Many thanks.