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General Support => Installation and Set-Up (Devices) => Topic started by: technotite on June 22, 2018, 01:55:49 PM

Title: Anveo Retail & Usage of ** (Record Outbound)
Post by: technotite on June 22, 2018, 01:55:49 PM
I'm using Anveo's Retail service instead of the ObiTalk branded suite or their Direct service -- and there's a feature that records outbound phone calls by prefixing called numbers with **.

I currently have Callcentric as the main provider on the Obi, and the Anveo account is accessed via SP2 (prefix **2).

How would one configure the digit map so that the Obi will forward the ** prefix along with the number dialed?