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General Support => Day-to-Day Use => Topic started by: Isha on June 22, 2018, 06:36:14 PM

Title: Domestic call normal, but cannot make international call on obi200
Post by: Isha on June 22, 2018, 06:36:14 PM
Hi, I have not been able to make an international call from US to China for about two months on my obi200. But the domestic calls are normal.

Dial international number, no any response, then automatic cut off.

Cannot find any solution from search, anyone can help me? Thank you so much.
Title: Re: Domestic call normal, but cannot make international call on obi200
Post by: zsak23 on June 23, 2018, 04:35:53 AM
Who is your service provider?
Title: Re: Domestic call normal, but cannot make international call on obi200
Post by: drgeoff on June 23, 2018, 07:54:08 AM
What international number(s)?  The exact first 10 digits you are dialling?
Title: Re: Domestic call normal, but cannot make international call on obi200
Post by: Malachi123 on June 23, 2018, 07:54:52 AM
If you use GV to make calls to China, do you have sufficient credit in your account? If not, then it won't connect you..
Title: Re: Domestic call normal, but cannot make international call on obi200
Post by: Isha on June 25, 2018, 05:54:46 PM
Thank you guys for reply.

I use GV. I still have about $5 in my account. Calling to cell phone 86*********** or landline 8621******** are not working. Still  cannot figure out what's wrong. Have done the factory restore twice.
Title: Re: Domestic call normal, but cannot make international call on obi200
Post by: Isha on June 25, 2018, 06:00:28 PM
Each time I dial an international call, the response is "We could not complete your call, please try again." I can make international calls on google voice on my computer.
Title: Re: Domestic call normal, but cannot make international call on obi200
Post by: Malachi123 on June 28, 2018, 10:18:56 AM
Check the solution here: http://www.obitalk.com/forum/index.php?topic=14182.0
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