OBiTALK Community

General Support => Day-to-Day Use => Topic started by: fuguansun@gmail.com on July 11, 2018, 01:44:54 PM

Title: Cannot make calls, how do I add Google Chat now to forward? I did not see It
Post by: fuguansun@gmail.com on July 11, 2018, 01:44:54 PM
I somehow di dnot see GoogleChat in Forward setting. How do I add it? right now phone is not working.

Thanks,
Title: Re: Cannot make calls, how do I add Google Chat now to forward? I did not see It
Post by: lrosenman on July 11, 2018, 02:16:54 PM
Google Chat (AKA XMPP) is going away.  On an OBI device, simply add Google Voice through OBiTalk.com.
Title: Re: Cannot make calls, how do I add Google Chat now to forward? I did not see It
Post by: fuguansun@gmail.com on July 11, 2018, 04:46:46 PM
THanks. I did. but Whenever I dial out, there is a female voice said We could not complete your call, please try again.

What is wrong here?

Thanks in advance.
Title: Re: Cannot make calls, how do I add Google Chat now to forward? I did not see It
Post by: lrosenman on July 11, 2018, 04:48:05 PM
You have provided insufficient information here for any of us to help you.  That female voice is probably google saying it doesn't like what it was presented.

We can only guess here.

Title: Re: Cannot make calls, how do I add Google Chat now to forward? I did not see It
Post by: fuguansun@gmail.com on July 11, 2018, 07:28:27 PM
Thanks for response. What I mean is I cannot make calls. Everytime I place a call, it has a pre-recorded voice said We could not complete your call, please try again.

Thanks
Title: Re: Cannot make calls, how do I add Google Chat now to forward? I did not see It
Post by: lrosenman on July 11, 2018, 07:29:34 PM
Can you make Google Voice calls via https://voice.google.com?
Title: Re: Cannot make calls, how do I add Google Chat now to forward? I did not see It
Post by: fuguansun@gmail.com on July 12, 2018, 05:25:56 AM
Yes, I just tried , it works by calling through google voice web page.
Title: so it is issue with obitalk?
Post by: fuguansun@gmail.com on July 12, 2018, 04:30:20 PM
I  believe it is the issue with obitalk?
Title: Re: Cannot make calls, how do I add Google Chat now to forward? I did not see It
Post by: lrosenman on July 12, 2018, 04:31:42 PM
Probably, but I'm going to leave this for one of the more senior folks on the Forum to troubleshoot.
Title: Re: Cannot make calls, how do I add Google Chat now to forward? I did not see It
Post by: SteveInWA on July 12, 2018, 04:43:14 PM
fuguansun, where are you physically located now (what country)?
Title: I live in USA.
Post by: fuguansun@gmail.com on July 12, 2018, 06:32:25 PM
I am in USA.
Title: Re: Cannot make calls, how do I add Google Chat now to forward? I did not see It
Post by: SteveInWA on July 12, 2018, 07:46:22 PM
I read through all of your posts over the years.  They have all been about your OBi 100.  Do you realize that the 100 is no longer supported for Google Voice?  Did you buy a new OBi 200 to replace it?
Title: Re: Cannot make calls, how do I add Google Chat now to forward? I did not see It
Post by: fuguansun@gmail.com on July 12, 2018, 08:04:11 PM
I did not. I made it work last week by applying a patch, but the outgoing calls are no audio. That is why I deleted the device in the obitalk and re-set it up.

Now it has this issue.
Title: Re: Cannot make calls, how do I add Google Chat now to forward? I did not see It
Post by: lrosenman on July 12, 2018, 08:12:33 PM
I'd recommend STRONGLY spending the $50 (OBi 200) or $70 (Obi202) and get to a supported platform.  The Obi 100 series CAN slave off of the 2xx so it's not a brick.