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General Support => Installation and Set-Up (Devices) => Topic started by: jerome on July 19, 2018, 06:31:19 AM

Title: Transfer from PSTN to another OBI
Post by: jerome on July 19, 2018, 06:31:19 AM
Hello, I may have already ask the question,

I  have
1 OBI110 with 1 Line and 1 voip
1 OB200 with 1 voip and 1 GV

how can I have when someone call to the PSTN to have the OBI110 rin and the GV attach to the OBI200
in my Line Config I have
InboundCallRoute: {pp(OBI200xxx),ph}

Doesn't seems to work,

Thank you
Jerome
Title: Re: Transfer from PSTN to another OBI
Post by: drgeoff on July 19, 2018, 06:50:57 AM
Quote from: jerome on July 19, 2018, 06:31:19 AM
Hello, I may have already ask the question,

I  have
1 OBI110 with 1 Line and 1 voip
1 OB200 with 1 voip and 1 GV

how can I have when someone call to the PSTN to have the OBI110 rin and the GV attach to the OBI200
in my Line Config I have
InboundCallRoute: {pp(OBI200xxx),ph}

Doesn't seems to work,

Thank you
Jerome
Between ( and ) should be the 9 digit number on the underside of the OBi200. Prefixing it with ob (note no i) is optional.
Title: Re: Transfer from PSTN to another OBI
Post by: jerome on July 19, 2018, 07:21:47 AM
yes It is there as {pp(xxxxxxxxx),ph}, I didn't added for privacy concern.

Jerome
Title: Re: Transfer from PSTN to another OBI
Post by: azrobert on July 19, 2018, 07:48:32 AM
Make sure nothing in the OBi200 is blocking the call.

OBi200
Voice Services -> OBiTalk Service -> InboundCallRoute: ph
Title: Re: Transfer from PSTN to another OBI
Post by: A_Friend on July 19, 2018, 08:54:51 AM
Quote from: jerome on July 19, 2018, 06:31:19 AM
I  have
1 OBI110 with 1 Line and 1 voip
1 OB200 with 1 voip and 1 GV

how can I have when someone call to the PSTN to have the OBI110 rin and the GV attach to the OBI200

What do you mean by having "the GV attach to the Obi200?"  What exactly are you trying to do?  Why do you need to bridge these two devices?

Title: Re: Transfer from PSTN to another OBI
Post by: jerome on July 19, 2018, 08:57:01 AM
Quote from: A_Friend on July 19, 2018, 08:54:51 AM
Quote from: jerome on July 19, 2018, 06:31:19 AM
I  have
1 OBI110 with 1 Line and 1 voip
1 OB200 with 1 voip and 1 GV

how can I have when someone call to the PSTN to have the OBI110 rin and the GV attach to the OBI200

What do you mean by having "the GV attach to the Obi200?"  What exactly are you trying to do?  Why do you need to bridge these two devices?



I am trying to ring GV in USA the GV is SP1 in my OBI200 the Line (PSTN) is attach to a OBI110 in France

Jerome
Title: Re: Transfer from PSTN to another OBI
Post by: azrobert on July 19, 2018, 09:07:05 AM
GV is a provider. You can't "ring" GV. Do you want to ring the phone attached to the OBi200 or use GV to forward the call to another number?
Title: Re: Transfer from PSTN to another OBI
Post by: jerome on July 19, 2018, 09:27:47 AM
Quote from: azrobert on July 19, 2018, 09:07:05 AM
GV is a provider. You can't "ring" GV. Do you want to ring the phone attached to the OBi200 or use GV to forward the call to another number?

yes that would work use GV to forward the call to another number?
Title: Re: Transfer from PSTN to another OBI
Post by: A_Friend on July 19, 2018, 09:43:35 AM
Quote from: jerome on July 19, 2018, 08:57:01 AM
I am trying to ring GV in USA the GV is SP1 in my OBI200 the Line (PSTN) is attach to a OBI110 in France

Okay, I'm just guessing here, but if you're trying to bridge incoming calls on your FXO line so the caller can make calls in North America from France, using the Google Voice as an outbound line...

The trusted circle thing in ObiTalk is probably your best bet.  I've never needed this so haven't any experience or advice regarding it.  But, look into this first.  https://www.obitalk.com/forum/index.php?topic=3094.0

It could be done without ObiTalk, but it's less seamless and depends on those voip carrier lines:

1) using the voip connections on each device, you'd forward the incoming call on the telco line on the 110 via voip to SP2 on the Obi200

2) set the inbound call route on SP2 to go to Auto Attendant

3) set up Auto Attendant to use SP1 as default

4) set up some sort of security to keep out the riff-raff, perhaps a code in Auto Attendant

Title: Re: Transfer from PSTN to another OBI
Post by: jerome on July 19, 2018, 12:47:29 PM
Quote from: A_Friend on July 19, 2018, 09:43:35 AM
Quote from: jerome on July 19, 2018, 08:57:01 AM
I am trying to ring GV in USA the GV is SP1 in my OBI200 the Line (PSTN) is attach to a OBI110 in France
Okay, I'm just guessing here, but if you're trying to bridge incoming calls on your FXO line so the caller can make calls in North America from France, using the Google Voice as an outbound line..
Not Only make a call from France (with trusted list), but also ring the GV on SP1 in OBI200 (USA)

Thank you
Jerome
Title: Re: Transfer from PSTN to another OBI
Post by: A_Friend on July 19, 2018, 12:54:56 PM
Quote from: jerome on July 19, 2018, 12:47:29 PM
Not Only make a call from France (with trusted list), but also ring the GV on SP1 in OBI200 (USA)

So...  You want to ring the PHONE attached to the Obi200, right?  And it has another carrier on SP2?

There are 4 SPs on the Obi200, and one phone port.  You can ring the phone with any of those SPs.

You dial in to SP2, the phone rings.  Or, if you dial into AutoAttendant, you press "1" and the phone rings.

Ringing the phone doesn't have to have anything to do with Google Voice.
Title: Re: Transfer from PSTN to another OBI
Post by: jerome on July 19, 2018, 01:10:46 PM
Quote from: A_Friend on July 19, 2018, 12:54:56 PM
Quote from: jerome on July 19, 2018, 12:47:29 PM
Not Only make a call from France (with trusted list), but also ring the GV on SP1 in OBI200 (USA)

So...  You want to ring the PHONE attached to the Obi200, right?  And it has another carrier on SP2?

There are 4 SPs on the Obi200, and one phone port.  You can ring the phone with any of those SPs.

You dial in to SP2, the phone rings.  Or, if you dial into AutoAttendant, you press "1" and the phone rings.

Ringing the phone doesn't have to have anything to do with Google Voice.

When call from the Line on Obi110, I want the OBI110 (phone attached), the OBi200 (phone attach and the SP1) to ring, if this not a trusted caller if this is the trusted caller then aa.

hope it is clear

Thank you
Jerome
Title: Re: Transfer from PSTN to another OBI
Post by: A_Friend on July 19, 2018, 01:45:30 PM
Which is the voip carrier you're using?  Do you have DIDs from that carrier?
Title: Re: Transfer from PSTN to another OBI
Post by: jerome on July 19, 2018, 01:51:27 PM
Quote from: A_Friend on July 19, 2018, 01:45:30 PM
Which is the voip carrier you're using?  Do you have DIDs from that carrier?

Obi110 has phone line and Sp with Callwithus
Obi200 has SP1 GV and Sp2 Callwithus

no did

-J
Title: Re: Transfer from PSTN to another OBI
Post by: A_Friend on July 19, 2018, 03:02:53 PM
OK, I just spent a few minutes on callwithus' website, and I can't figure out if they have the features you need to do this.  You probably do, but either way, I'm going to use an example how I'd do it with Callcentric.

Callcentric gives you an 11 digit account number of the form 17771234567.  You can create extensions, too.  For the sake of argument, let's say you've set these up as 101, 102, and 103.  They also have longer names, based on your account number, i.e. 17771234567101, 17771234567102, etc.  The short numbers are useful for dialing.  The long numbers are needed for their Call Treatment features, I think.

With either of these, you have a choice of using the device to do sequential ring, or using their website to do simultaneous ring.

Sequential ring is accomplished by setting the CallForwardOnNoAnswer fields on the LINE port.  Let's say after 4 rings you want it to forward to the Obi200.  So in the CallForwardOnNoAnswerNumber field, you'd put SP2(101), which you've cleverly programmed on the Obi200 to receive the calls, probably on SP2.

So an incoming call would ring on the Obi110 for 4 rings and if not answered, would ring on the Obi200 where it could be answered.

Now, to do simultaneous ring, you need to use both SPs on the 110 and one on the 200.

You'd forward LINE to SP1 where it would call 17771234567.  On the Callcentric website, you would set up a Call Treatment that said to simultaneously ring extensions 101 and 102 (which you've installed on the Obi110 SP2).

That said, I'm not sure how you handle AutoAttendant with this situation.  If AutoAttendant picks up, the Obi110 stops ringing.  You'll also need to pass a callerID from the line port.  Don't have a 110, so don't know how possible that is. 

Anyway, see if any of this translates to CallWithUs.

Good luck.
Title: Re: Transfer from PSTN to another OBI
Post by: drgeoff on July 19, 2018, 04:03:58 PM
Quote from: jerome on July 19, 2018, 01:10:46 PM
Quote from: A_Friend on July 19, 2018, 12:54:56 PM
Quote from: jerome on July 19, 2018, 12:47:29 PM
Not Only make a call from France (with trusted list), but also ring the GV on SP1 in OBI200 (USA)

So...  You want to ring the PHONE attached to the Obi200, right?  And it has another carrier on SP2?

There are 4 SPs on the Obi200, and one phone port.  You can ring the phone with any of those SPs.

You dial in to SP2, the phone rings.  Or, if you dial into AutoAttendant, you press "1" and the phone rings.

Ringing the phone doesn't have to have anything to do with Google Voice.

When call from the Line on Obi110, I want the OBI110 (phone attached), the OBi200 (phone attach and the SP1) to ring, if this not a trusted caller if this is the trusted caller then aa.

hope it is clear

Thank you
Jerome
The "and the SP1" part is not clear.
Title: Re: Transfer from PSTN to another OBI
Post by: azrobert on July 20, 2018, 09:29:59 AM
Try just 1 of the functions you want. If you can't get this to work then the other functions won't work either.

Use OBi Expert to make the following changes:

OBi200
Voice Services -> OBiTalk Service -> InboundCallRoute: ph

OBi110
Physical Interfaces -> Line Port -> InboundCallRoute:
ph,pp(510111111)

Replace 510111111 with OBi number of the OBi200

Call the Line port's phone number. The OBi110 and the OBi200 should ring.
Title: Re: Transfer from PSTN to another OBI
Post by: A_Friend on July 20, 2018, 10:01:41 AM
Quote from: azrobert on July 20, 2018, 09:29:59 AM
OBi200
Voice Services -> OBiTalk Service -> InboundCallRoute: ph

OBi110
Physical Interfaces -> Line Port -> InboundCallRoute:
ph,pp(510111111)

That is SO much simpler than trying to do it without Obitalk!

Just as well I never needed to do that -- link two ATAs.  Thanks for the eye-opener!
Title: Re: Transfer from PSTN to another OBI
Post by: drgeoff on July 20, 2018, 01:08:43 PM
Quote from: azrobert on July 20, 2018, 09:29:59 AM
Try just 1 of the functions you want. If you can't get this to work then the other functions won't work either.

Use OBi Expert to make the following changes:

OBi200
Voice Services -> OBiTalk Service -> InboundCallRoute: ph

OBi110
Physical Interfaces -> Line Port -> InboundCallRoute:
ph,pp(510111111)

Replace 510111111 with OBi number of the OBi200

Call the Line port's phone number. The OBi110 and the OBi200 should ring.

That's the same as I told the OP 2 days ago in the first reply in this topic but the OP replied that he had already done that and it didn't work.
Title: Re: Transfer from PSTN to another OBI
Post by: azrobert on July 20, 2018, 01:45:55 PM
Quote from: drgeoff on July 20, 2018, 01:08:43 PM
That's the same as I told the OP 2 days ago in the first reply in this topic but the OP replied that he had already done that and it didn't work.

Actually, the OP's 1st post said what he was doing. You suggested he use the OBi number, which he was already doing. In Reply#3 I suggested setting the OBiTalk inbound route. The OP didn't respond to my post, so I didn't know if he tried it and that is why my last post.
Title: Re: Transfer from PSTN to another OBI
Post by: jerome on July 20, 2018, 02:15:48 PM
Quote from: azrobert on July 20, 2018, 01:45:55 PM
Quote from: drgeoff on July 20, 2018, 01:08:43 PM
That's the same as I told the OP 2 days ago in the first reply in this topic but the OP replied that he had already done that and it didn't work.

Actually, the OP's 1st post said what he was doing. You suggested he use the OBi number, which he was already doing. In Reply#3 I suggested setting the OBiTalk inbound route. The OP didn't respond to my post, so I didn't know if he tried it and that is why my last post.

I will try againMonday, yes I did try however  I had the { in so will try without.

Thanks,
Title: Re: Transfer from PSTN to another OBI
Post by: azrobert on July 21, 2018, 07:40:48 AM
When you receive a Line inbound call does the OBi110 phone port ring?

I don't know where you are located. Can you or someone else look at the OBi110 Call History?

To access Call History:
Log directly into the OBi using the local interface.
Key the IP address of the OBi into a Web Browser and hit Enter
The UserID and default Password are both "admin".
Click Status on the left column then click Call History.

To you see the call being transferred to PP(xxxxxxxxx) ?
Do you see any error messages or codes?

Call the OBi200 from the OBi110 phone port.
Dial **9510123456
Replace 510123456 with the OBi200's OBi number
Does the OBi200 ring?

Call the OBi110 from the OBi200 phone port.
Dial **9200123456
Replace 200123456 with the OBi110's OBi number
Does the OBi110 ring?

Do you see anything in the Call Histories?

Edit:
If you don't know the device's IP address, dial ***1 from the phone port and it will tell you the address.
Title: Re: Transfer from PSTN to another OBI
Post by: jerome on July 25, 2018, 08:02:29 AM
Quote from: azrobert on July 21, 2018, 07:40:48 AM
When you receive a Line inbound call does the OBi110 phone port ring?

I don't know where you are located. Can you or someone else look at the OBi110 Call History?

To access Call History:
Log directly into the OBi using the local interface.
Key the IP address of the OBi into a Web Browser and hit Enter
The UserID and default Password are both "admin".
Click Status on the left column then click Call History.

To you see the call being transferred to PP(xxxxxxxxx) ?
Do you see any error messages or codes?

Call the OBi200 from the OBi110 phone port.
Dial **9510123456
Replace 510123456 with the OBi200's OBi number
Does the OBi200 ring?

Call the OBi110 from the OBi200 phone port.
Dial **9200123456
Replace 200123456 with the OBi110's OBi number
Does the OBi110 ring?

Do you see anything in the Call Histories?

Edit:
If you don't know the device's IP address, dial ***1 from the phone port and it will tell you the address.

yes the PH on the OBI110 ring, no one is at the moment next to the OBi110, yes I can call from the 200 to the 110.

since I have in Obi110 callwithus, may be I can bridge the Li to Sp1 and then to Obi200 Sp2 which are both with Callwithus? as URI xxxxx@did.callwithus.com?

Thank you
Jerome
Title: Re: Transfer from PSTN to another OBI
Post by: azrobert on July 25, 2018, 09:41:55 AM
I'm not familiar with CallWithUs, but you can do it with CallCentric.
Get a free IP Freedom account here:
https://www.callcentric.com/products/

OBi110
Assuming your VOIP provider is defined on SP1

Line InboundCallRoute:
sp1(1777xxxxxxx@in.callcentric.com),ph

1777xxxxxxx is your Callcentric account#

Service Providers -> ITSP Profile A SIP -> X_SpoofCallerID: Checked

OBi200

Define your Callcentric account on SP4.
You can use the OBiTalk wizard to define Callcentric, it's one of the options.

Voice Services -> SP4 services -> X_InboundCallRoute:
{(callerid1|callerid2|callerid3):aa},{ph}

Replace callerid1-3 with your trusted caller's CallerIDs.
Trusted callers will be routed to the Auto Attendant.
Title: Re: Transfer from PSTN to another OBI
Post by: A_Friend on July 25, 2018, 10:10:26 AM
Quote from: azrobert on July 25, 2018, 09:41:55 AM
...
Line InboundCallRoute:
sp1(1777xxxxxxx@in.callcentric.com),ph
...

Very elegant solution!  I'm not sure I realized you could mix ring destinations like that on inbound calls.  I mean, I obviously knew you could have ph1,ph2 on the Obi2xx, but this is cool.  Haven't had a POTS line in ages, and went straight for the 100 rather than the 110 when I first found Obihai, so the subject never came up.  My GV is forwarded to my old telco DID which now lives at Callcentric, which takes care of my simultaneous ring needs via their Call Treatments (currently 3-way).

Right now, (and this is very off-topic) I'm trying to configure one of the two old Grandstream HT502's that were stuffed in a bottom drawer 5 years ago after I moved over to Obihai ATAs.  Planning on putting Circlenet on it and shipping it to relatives in England.  I'm quite frustrated by the effort.  I think one was defective when I put it away, and I'm having trouble getting the other one going.  (I'm not asking for help or even sympathy, just complaining.  I want to solve this on my own!)   All else fails, they're heading back to the junk drawer and I'll send my currently unused but much loved old Obi100 instead.
Title: Re: Transfer from PSTN to another OBI
Post by: azrobert on July 25, 2018, 10:19:10 AM
Quote from: A_Friend on July 25, 2018, 10:10:26 AM
Haven't had a POTS line in ages, and went straight for the 100 rather than the 110 when I first found Obihai, so the subject never came up. 

FYI you can do this type of routing in any inbound route, not just line.
Title: Re: Transfer from PSTN to another OBI
Post by: A_Friend on July 25, 2018, 10:29:13 AM
Quote from: azrobert on July 25, 2018, 10:19:10 AM
Quote from: A_Friend on July 25, 2018, 10:10:26 AM
Haven't had a POTS line in ages, and went straight for the 100 rather than the 110 when I first found Obihai, so the subject never came up. 

FYI you can do this type of routing in any inbound route, not just line.

Of course.  But, doing it in something like Call Treatments gives you the added ability to change it remotely, and without rebooting anything.  Very useful for on-the-fly rerouting.  Like if your cellphone dies and you want to redirect it to your spouse's, or your office, your hotel room, or whatever.
Title: Re: Transfer from PSTN to another OBI
Post by: jerome on July 25, 2018, 10:52:46 AM
Quote from: azrobert on July 25, 2018, 09:41:55 AM
I'm not familiar with CallWithUs, but you can do it with CallCentric.
Get a free IP Freedom account here:
https://www.callcentric.com/products/

OBi110
Assuming your VOIP provider is defined on SP1

Line InboundCallRoute:
sp1(1777xxxxxxx@in.callcentric.com),ph

1777xxxxxxx is your Callcentric account#

Service Providers -> ITSP Profile A SIP -> X_SpoofCallerID: Checked

OBi200

Define your Callcentric account on SP4.
You can use the OBiTalk wizard to define Callcentric, it's one of the options.

Voice Services -> SP4 services -> X_InboundCallRoute:
{(callerid1|callerid2|callerid3):aa},{ph}

Replace callerid1-3 with your trusted caller's CallerIDs.
Trusted callers will be routed to the Auto Attendant.

Thanks azrobert, however still does not work, will the OBi212 worked better to do this ?
Title: Re: Transfer from PSTN to another OBI
Post by: azrobert on July 25, 2018, 11:23:55 AM
This should work. I tested it with my OBi110 before posting.
Log in to your callcentric account here:
https://www.callcentric.com/login/

Use your user name, not the account number to login.
On the Dashboard under Extensions, does it show 1 extension registered?
On the bottom right of the page under Calls Received, Does it show a call received?

The OBi212 is a supported device, so "MAYBE" calls over the OBiTalk network will work.
Title: Re: Transfer from PSTN to another OBI
Post by: jerome on July 25, 2018, 12:18:05 PM
Quote from: azrobert on July 25, 2018, 11:23:55 AM
This should work. I tested it with my OBi110 before posting.
Log in to your callcentric account here:
https://www.callcentric.com/login/

Use your user name, not the account number to login.
On the Dashboard under Extensions, does it show 1 extension registered?
On the bottom right of the page under Calls Received, Does it show a call received?

The OBi212 is a supported device, so "MAYBE" calls over the OBiTalk network will work.


I was using Callwithus, I created 2 Extensions in callcentric, on SP3 for Obi200 and SP2 for Obi110, however in OBI110 it will not register, I got Backing Off :
TCP connection to 74.125.71.125 failed,
I swapp the 2 callcentric between the OBI, same issue still on Obi110

Thank you

Title: Re: Transfer from PSTN to another OBI
Post by: azrobert on July 25, 2018, 12:34:25 PM
Quote from: jerome on July 25, 2018, 12:18:05 PM
I was using Callwithus, I created 2 Extensions in callcentric, on SP3 for Obi200 and SP2 for Obi110, however in OBI110 it will not register, I got Backing Off :
TCP connection to 74.125.71.125 failed,
I swapp the 2 callcentric between the OBI, same issue still on Obi110

Are these typos? Did you mean CallWithUs?

Are these SP2 setting correct?

Service Providers -> ITSP Profile B General -> SignalingProtocol: SIP

Voice Services -> SP2 Service -> X_ServProvProfile: B

This setup will not pass the callerid
Can you call Callwithus with an SIP URI like this:
sp2(accountname@callwithus.com)
Title: Re: Transfer from PSTN to another OBI
Post by: drgeoff on July 25, 2018, 12:42:25 PM
Quote from: jerome on July 25, 2018, 12:18:05 PM
I was using Callwithus, I created 2 Extensions in callcentric, on SP3 for Obi200 and SP2 for Obi110, however in OBI110 it will not register, I got Backing Off :
TCP connection to 74.125.71.125 failed,
I swapp the 2 callcentric between the OBI, same issue still on Obi110
74.125.71.125 is Google, not Callwithus nor Callcentric.
Title: Re: Transfer from PSTN to another OBI
Post by: azrobert on July 25, 2018, 12:45:00 PM
If you are using callcentric, use my example. You don't need callcentric defined on the OBi110. You route the call to callcentric via SIP URI. Doing it this way will pass the callerid.
Title: Re: Transfer from PSTN to another OBI
Post by: jerome on July 25, 2018, 04:18:17 PM
Quote from: drgeoff on July 25, 2018, 12:42:25 PM
Quote from: jerome on July 25, 2018, 12:18:05 PM
I was using Callwithus, I created 2 Extensions in callcentric, on SP3 for Obi200 and SP2 for Obi110, however in OBI110 it will not register, I got Backing Off :
TCP connection to 74.125.71.125 failed,
I swapp the 2 callcentric between the OBI, same issue still on Obi110
74.125.71.125 is Google, not Callwithus nor Callcentric.

I verified it was no more google in the configuration.

I followed your steps...no success, maybe my obi110 is defective, I can go from obi200 to obi110....

Thank you
Title: Re: Transfer from PSTN to another OBI
Post by: jerome on July 26, 2018, 11:11:07 AM
After multiple test, I think my OBi200 is not pick in the call.

what could be wrong ?

Thx
Title: Re: Transfer from PSTN to another OBI
Post by: jerome on July 27, 2018, 07:17:56 AM
Quote from: jerome on July 26, 2018, 11:11:07 AM
After multiple test, I think my OBi200 is not pick in the call.

what could be wrong ?

Thx

since It seems my obi200 has an issue, I try this following:
in my phone I downloaded csipsimple and associate callcentric, in it and the OBI110 was not able to call the callcentric, I try out my configuration to all csipsimple and the obi100 using click2 call from callcentric, so receiving in obi and csipsmple works.

hope we can follow up with this conversation.
Thank you

Title: Re: Transfer from PSTN to another OBI
Post by: jerome on July 30, 2018, 01:06:08 PM
Quote from: azrobert on July 25, 2018, 11:23:55 AM
This should work. I tested it with my OBi110 before posting.
Log in to your callcentric account here:
https://www.callcentric.com/login/

Use your user name, not the account number to login.
On the Dashboard under Extensions, does it show 1 extension registered?
On the bottom right of the page under Calls Received, Does it show a call received?

The OBi212 is a supported device, so "MAYBE" calls over the OBiTalk network will work.


Hi, so my obi200 is fixed now, on my obi110 after dialing  there are no calls receive in callcentric portal.

what next ....

Thank you