OBiTALK Community

General Support => Day-to-Day Use => Topic started by: sogood on July 23, 2018, 08:56:31 AM

Title: Problem with Anveo
Post by: sogood on July 23, 2018, 08:56:31 AM
Hi

Today, I got a notification about my obi200 offline but when I login, it is fine.  But my Anveo line shows this error

Register Failed: No Response From Server

I tried to reprovision (like delete and add  Anveo again). It has the same error.  I am on the Anveo Basic plan (so I can't use SIP directly)  My other SIP line and GV work fine.

Is it a known issue?

Title: Re: Problem with Anveo
Post by: Taoman on July 23, 2018, 09:16:48 AM
Quote from: sogood on July 23, 2018, 08:56:31 AM

Is it a known issue?

Not that I'm aware of. I'm registering just fine to the Dallas POP but I'm not using the Anveo for OBiTALK plans so I have access to my SIP credentials.........not that that should make a difference as far as registration is concerned.

What is the ip address of the POP server your OBi is trying to register to? You can see this on the Status page. I'm registering to 72.9.149.69.