OBiTALK Community

General Support => On-Topic: Obihai and OBi Products => Topic started by: gsmoothie on July 28, 2018, 01:24:44 PM

Title: OBI 200 + GV - rejected by the service provider reason 500
Post by: gsmoothie on July 28, 2018, 01:24:44 PM
For the past 10 days I can't send or receive calls.

The number you have dialed ####### was rejected by the service provider reason 500.
Anyone know what's i have going on?

Thanks in advance,
G
Title: Re: OBI 200 + GV - rejected by the service provider reason 500
Post by: bill-cary on July 30, 2018, 02:06:19 PM
i am getting that randomly and on different calls to different numbers, sometimes the same number.
looks more like an OBI problem.
Title: Re: OBI 200 + GV - rejected by the service provider reason 500
Post by: C2Z! on July 31, 2018, 05:04:31 PM
Did you ever get this resolved? The link that RaytaNYC posted is no longer valid and I'm having the same problem. I'm getting a call rejected by service provider reason 500 when calling out and cannot receive calls (phone not ringing). I have no problem calling from Hangouts/GoogleVoice.

Thank you
Title: Re: OBI 200 + GV - rejected by the service provider reason 500
Post by: gsmoothie on August 01, 2018, 05:10:42 PM
Nope, no resolution yet.
Title: Re: OBI 200 + GV - rejected by the service provider reason 500
Post by: ivape on August 02, 2018, 09:18:05 AM
has anyone tried a factory reset for this issue?
Title: Re: OBI 200 + GV - rejected by the service provider reason 500
Post by: C2Z! on August 03, 2018, 02:25:22 AM
I'm going the Factory Restore a shot today. I'll let you know how I make out.
Title: Re: OBI 200 + GV - rejected by the service provider reason 500
Post by: C2Z! on August 03, 2018, 05:17:38 PM
Factory Reset did the trick!

Do what this guy says http://www.obitalk.com/forum/index.php?topic=13868.0 (http://www.obitalk.com/forum/index.php?topic=13868.0)

Worked for me!
Title: Re: OBI 200 + GV - rejected by the service provider reason 500
Post by: Redw00d on August 05, 2018, 06:44:50 AM
well, same here, bought new 202, worked awhile, now, not forwarding calls home number...

I started to read your recommendation... its 8 pages... can you post Exactly what part you did to fix yours? thank you

well, I followed instructions on page one... no worky... nice, bought New devise, worked correctly for ONE WEEK....sigh...

Suggestions?

calls ONLY come IN, on landline phone.... don't ring on obi connected phones (walkarounds)... but, if I dial out on obi phones, they work.... so, I'm wanting, when someone calls my land line number, for my obi phones to ring, and connect...    Had this working for Years with an obi 110

thanks for any helpful suggestions.