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General Support => Installation and Set-Up (Devices) => Topic started by: hansenb25 on August 02, 2018, 07:53:04 PM

Title: OBI200 - Phone can't dial ** anything, No Response
Post by: hansenb25 on August 02, 2018, 07:53:04 PM
I recently had an Obi100.  I have the same router. I am trying to install new Obi200. I have deleted the Obi100 in my profile, deleted all my google telephony apps.    No LED light on Phone. Power is steady green. Internet is green with some flickers.  I tried doing factory reset, hold until green starts to flicker and then release.  It stays green and doesn't reset like the tutorial says it will.  So I don't know what firmware/if it has actually reset.  I cannot dial ** anything.  Its like the phone line is dead.  Any thoughts???  Help is greatly appreciated. 

Title: Re: OBI200 - Phone can't dial ** anything, No Response
Post by: drgeoff on August 03, 2018, 05:20:29 AM
https://www.obitalk.com/info/faq/Troubleshooting-sec/How-to-Factory-Reset

Are you following that to the letter?