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General Support => Installation and Set-Up (Devices) => Topic started by: msnews on August 06, 2018, 10:58:16 PM

Title: OBi does not switch lines between bluetooth and SIP
Post by: msnews on August 06, 2018, 10:58:16 PM
Hello,

I just purchase Obi200+ObiBT adapter. I paired my mobile phone to Obi200 successfully, I configured SIP on SP1 successfully. I made phone call using SIP account, works fine. Since my main line will be cellular line, so I changed "Primary Line" to "Bluetooth BT1". It works fine except two problems:

1. if I turn off bt on my mobile phone or my mobile phone is far away which lost comm to obi200, the line won't automatically change to SP1, I got "service not configured" message when trying to call a number.

2. When using Bluetooth connection, I experience one annoying problem if I dial 1800-xxx-xxxx numbers. Normally you have to press some numbers after connection is made to select menu options i.e. press 1 for English, press 2 for Spanish etc. It won't recognize the number I pressed, I have to go to paired cellphone and enter the number from cellphone.

How can I fix the above two problems? Thank you
Title: Re: OBi does not switch lines between bluetooth and SIP
Post by: azrobert on August 07, 2018, 10:11:20 AM
Setup a Trunk Group. When BT1 isn't available the routing will failover to SP1. Use OBi Expert to make the following changes.

Voice Services -> Gateways and Trunk Groups -> Trunk Group 1
Trunk List: bt1,sp1
DigitMap: ((Mbt1)|(Msp1))

Physical Interfaces -> Phone1 Port -> Primary Line: Trunk Group 1