OBiTALK Community

General Support => Day-to-Day Use => Topic started by: PWTm105 on September 28, 2018, 12:50:13 PM

Title: Phonebook Contacts disappearing
Post by: PWTm105 on September 28, 2018, 12:50:13 PM
No contacts showing in contacts app.  Tried to reload via bluetooth from linked cellphone.  Still no contacts showing.  All other functions normal.  Have tried a reboot and FW update.
Title: Re: Phonebook Contacts disappearing
Post by: SteveInWA on September 28, 2018, 06:45:55 PM
WHAT contacts app?  There is no such thing on an OBi ATA.  Are you talking about the contacts stored on an OBi IP phone?
Title: Re: Phonebook Contacts disappearing
Post by: PWTm105 on September 29, 2018, 12:17:53 PM
Yes.  When I select "Contacts" on the phone, there is nothing there.  I have tried to load the phonebook from my cellphone via bluetooth connection, but that does not work either.
Title: Re: Phonebook Contacts disappearing
Post by: SteveInWA on September 29, 2018, 06:01:06 PM
Instead of doing that, import your Google Contacts.  There is a button on the OBiTALK web portal settings page for the phone, to do just that.
Title: Re: Phonebook Contacts disappearing
Post by: PWTm105 on September 30, 2018, 05:21:26 PM
That works, but I've lost the photos and some of the entries.  Thanks!

Pat