OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: N7AS on October 20, 2018, 04:39:25 PM

Title: OBi202 - Service Not Configured
Post by: N7AS on October 20, 2018, 04:39:25 PM
I have an OBi202 that I took out of retirement a week ago. It was upgraded to 3.2.2 (Build: 5921EX) which was pushed to it a few days ago.
When I tried to add one of my GV numbers to it sat on Configuring... for some time and settled to Service Not Configured. I have since tried this several times with the same results.

My OBi200 has the same firmware and is working ok.
Why is this happening?

Title: Re: OBi202 - Service Not Configured
Post by: SteveInWA on October 20, 2018, 04:52:39 PM
Well, you can spend about 15 minutes and start over from scratch.  Sometimes the process fails the first time, when it updates the firmware, but the second time works.  I'd also completely clean out the permission you granted to OBiTALK to access that Google account's Google Voice service as part of the "do-over".  Full instructions:

https://www.obitalk.com/forum/index.php?topic=13868.msg89076#msg89076 (https://www.obitalk.com/forum/index.php?topic=13868.msg89076#msg89076)
Title: Re: OBi202 - Service Not Configured
Post by: N7AS on October 20, 2018, 07:51:13 PM
Thanks Steve

That worked
Title: Re: OBi202 - Service Not Configured
Post by: singhi on June 23, 2019, 12:17:09 PM
Quote from: SteveInWA on October 20, 2018, 04:52:39 PM
Well, you can spend about 15 minutes and start over from scratch.  Sometimes the process fails the first time, when it updates the firmware, but the second time works.  I'd also completely clean out the permission you granted to OBiTALK to access that Google account's Google Voice service as part of the "do-over".  Full instructions:

https://www.obitalk.com/forum/index.php?topic=13868.msg89076#msg89076 (https://www.obitalk.com/forum/index.php?topic=13868.msg89076#msg89076)

I'm having similar issues with OBi202 and latest firmware 3.2.2 (Build: 5921EX). I have tried the "do-over" process 3 times now but still unable to configure GV service.
Title: Re: OBi202 - Service Not Configured
Post by: drgeoff on June 23, 2019, 12:18:41 PM
http://www.obitalk.com/forum/index.php?topic=16029.0
http://www.obitalk.com/forum/index.php?topic=16026.0