Print Page - Call waiting not working.

Title: Call waiting not working.
Post by: Soulcommander on October 23, 2018, 02:39:59 PM

Hello, Curious....I get a phone call.....talk to the person......then I hear another call coming in....I tell the person to hold on and I flash the phone. I am able to speak to the person calling in and as soon as I am finished (less that 30 seconds) I flash the phone and go back to the original call only to hear static like a CB radio.
This has done this for a long time.
Know why?

Thanks

Title: Re: Call waiting not working.
Post by: SteveInWA on October 23, 2018, 08:41:21 PM

It's a known bug with the OBi/GV system when using call waiting. Nobody at either company seems to be interested in diagnosing and fixing it, although I have escalated it to both. My advice: just don't use call waiting for now.

Title: Re: Call waiting not working.
Post by: Soulcommander on October 24, 2018, 07:54:24 AM

Thank you Steve for your response if there's anything we can do to help escalate this please let us know. I believe when I first got the OBI it worked perfectly... but that has been quite a long time ago

Title: Re: Call waiting not working.
Post by: zapattack on October 24, 2018, 11:30:16 AM

Try GV ITSP SIP setting
X_DetectALG
Also check similar settings in router.

Title: Re: Call waiting not working.
Post by: Soulcommander on October 24, 2018, 04:08:58 PM

I don't really understand what you mean by your post. But I did ask in a previous question about SIP settings in router and was told to leave them alone.

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General Support => Day-to-Day Use => Topic started by: Soulcommander on October 23, 2018, 02:39:59 PM