OBiTALK Community

General Support => Day-to-Day Use => Topic started by: MarkNY on November 07, 2018, 12:54:58 PM

Title: Sudden loss of service (Google Voice over OBI)
Post by: MarkNY on November 07, 2018, 12:54:58 PM
My OBi200 is configured with Google Voice. It has been working with no issues till literally today in the middle of the day it stopped. Here are the symptoms:
- calling any number takes me to a message: "The number you dialed was rejected by service provider reason is 403"
- when someone calls me I hear the ring, pick up the phone, but it doesn't connect me, the caller still hears the ringing tone.
Any help!
Title: Re: Sudden loss of service (Google Voice over OBI)
Post by: J-of-OurIT on November 07, 2018, 01:04:35 PM
Seconded. This is happening on all 14 devices on my account.
Title: Re: Sudden loss of service (Google Voice over OBI)
Post by: MarkNY on November 07, 2018, 03:31:51 PM
I saw a lot of posts on Google Voice help forum, then later people started to report that it is working. Mine is working fine now. I wonder what the cause was, but at least I know it wasn't me.
Title: Re: Sudden loss of service (Google Voice over OBI)
Post by: SteveInWA on November 07, 2018, 03:53:55 PM
It was an outage on Google's VoIP calling platform, which was fixed.  It was not specific to OBiTALK products, other than the fact that they link to that platform.