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General Support => Installation and Set-Up (Devices) => Topic started by: buster on September 13, 2011, 04:02:29 PM

Title: Adding "800" calls to Digit Map
Post by: buster on September 13, 2011, 04:02:29 PM
I saw the following from Ronr:
Service Providers -> ITSP Profile A -> General -> DigitMap:

(<**8>[2-9]11|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<**8>xxxxxxx|011xx.|(Mipd)|[^*]@@.'@'@@.)

Physical Interfaces -> LINE Port -> DigitMap : ([2-9]11|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|xxxxxxx|011xx.)

Physical Interfaces -> PHONE Port -> PrimaryLine : SP1 Service


      [2-9]11  ->  LINE Port
       7 digits  ->  LINE Port
10/11 digits  ->  SP1 Service
         011+  ->  SP1 Service

--------------------------

This is close to what I need, but would like to have calls to area codes 800, 866, 855, 877 and 888 go out on the line port.  I call into a conference calling system often that doesn't behave well with GV.  I got through the following, but was not sure how to account for the non-toll free, where the area code starts with an '8'.  Also, I wonder if this all works simpler by making the line port primary.   ???

(<**8>[2-9]11|1[2-79]xxxxxxxxx|<1>[2-79]xxxxxxxxx|<**8>1800xxxxxxx|<**81>800xxxxxxx|<**8>1855xxxxxxx|<**81>855xxxxxxx|<**8>1866xxxxxxx|<**81>866xxxxxxx|<**8>1877xxxxxxx|<**81>877xxxxxxx|<**8>1888xxxxxxx|<**81>888xxxxxxx|<**8>xxxxxxx|011xx.|(Mipd)|[^*]@@.'@'@@.)



Title: Re: Adding "800" calls to Digit Map
Post by: RonR on September 13, 2011, 04:30:19 PM
Hopefully this is a little cleaner:


Service Providers -> ITSP Profile A -> General -> DigitMap:

(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1aaa>[2-9]xxxxxx|011xx.|(Mipd)|[^*]@@.'@'@@.)

where aaa is your local area code.


Physical Interfaces -> LINE Port -> DigitMap:

([2-9]11|[2-9]xxxxxx|18(00|88|77|66|55)xxxxxxx|<1>8(00|88|77|66|55)xxxxxxx|
<**11>[2-9]xxxxxxxxx|<**1>1xxxxxxxxxx|<**1>011xx.)


Physical Interfaces -> PHONE Port -> PrimaryLine : PSTN Line


      [2-9]11  ->  LINE Port
       7 digits  ->  LINE Port
     Toll Free  ->  LINE Port
10/11 digits  ->  SP1 Service
         011+  ->  SP1 Service
Title: Re: Adding "800" calls to Digit Map
Post by: buster on September 13, 2011, 07:19:06 PM
MUCH cleaner!  Thanks very much.
Title: Re: Adding "800" calls to Digit Map
Post by: buster on September 14, 2011, 03:43:51 PM
I must be missing something obvious.....    I keep making these changes, and then by making a phone call, it seems like my primaryline resets to SP1, and my svc provider Digitmap resets to the default.  The value I put in the line port Digitmap remains the value I put.  My sequence is..  1) change value and hit 'submit' before leaving each page 2) reboot 3) Review all values are good 4) Call 800# to see if it's working 5) values have changed 6) Google voice shows the 800 call, so default routing happened.  Any suggestions? 
Title: Re: Adding "800" calls to Digit Map
Post by: RonR on September 14, 2011, 03:47:21 PM
If you're making changes to the OBi directly, you must disable Auto Provisioning:

System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled
Title: Re: Adding "800" calls to Digit Map
Post by: buster on September 22, 2011, 08:19:42 AM
I was able to make the change via the website, and the call routing seems fine now.  Thanks!  However I do have another problem....

I call frequently into a conference system.  It's has both toll free and non-toll free access numbers.  When I call the toll free number (routing via my Comcast line - LINE port), if there's no audio on the other end (i.e. I'm talking) for over 1 minute, I get disconnected.  The same problem does not occur using GV.  Any suggestions? 
Title: Re: Adding "800" calls to Digit Map
Post by: RonR on September 22, 2011, 09:34:35 AM
buster,

Page 89/90 of the OBi Device Administration Guide (http://www.obihai.com/docs/OBiDeviceAdminGuide.pdf) describes the following OBi settings:

Physical Interfaces -> LINE Port -> DetectFarEndLongSilence
Physical Interfaces -> LINE Port -> SilenceDetectSensitivity
Physical Interfaces -> LINE Port -> SilenceTimeThreshold

which should be able to be adjusted to suit your needs.
Title: Re: Adding "800" calls to Digit Map
Post by: ikishk on September 23, 2011, 06:57:41 AM
I have a similar issue w/ certain call systems not answering via GV.  Its just a few numbers not a broad "all 800's."   How do I route specific numbers out LI and not SP1? (sorry to thread hijack, seemed very similar)
Title: Re: Adding "800" calls to Digit Map
Post by: ikishk on September 23, 2011, 08:50:37 AM
found it:

Physical Interfaces->PHONE->OutboundCallRoute

I prepended this:
{(1866xxxxxxxx|1888xxxxxxx):li},

tested and working :)

*x's here being actual numbers