Text only | Text with Images

OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: lilcole on December 04, 2018, 03:19:06 PM

Title: New OBi200 setup. **5 keeps timing out
Post by: lilcole on December 04, 2018, 03:19:06 PM
I am having trouble setting this new device up. I have tried several different FW versions (even though I see where somebody says this won't matter). I tried resetting the device, changing the DNS to 4.2.2.2, checking and unchecking Google Voice setup, and it still won't add the device. I can get the echo test and I see in the network settings where it recognizes when I pick up the phone.

There are 2 green lights on the device and the hardware appears to be working properly.

Are there any further troubleshooting steps I can take before I return this thing?
Title: Re: New OBi200 setup. **5 keeps timing out
Post by: drgeoff on December 04, 2018, 03:41:58 PM
It is not unknown for the Obihai server to fall over and be a day or two before it gets fixed.  Wait and see if there are more posts about the same problem.
Title: Re: New OBi200 setup. **5 keeps timing out
Post by: lilcole on December 04, 2018, 03:49:32 PM
Okay, I'll check back tomorrow night. Thanks!
Title: Re: New OBi200 setup. **5 keeps timing out
Post by: drgeoff on December 04, 2018, 04:18:19 PM
Another poster saying that the server appears to be down. http://www.obitalk.com/forum/index.php?topic=15442.msg96359#msg96359
Title: Re: New OBi200 setup. **5 keeps timing out
Post by: lilcole on December 05, 2018, 03:39:12 AM
That did the trick. Just a little patience. Thanks everyone!
Text only | Text with Images