OBiTALK Community

Region Specific Technical / Service Provider Support => North America - Including Google Voice, Skype, etc. => Topic started by: Cut-Throat on December 12, 2018, 09:15:36 AM

Title: My obi200 is Set up. All 3 Green Lights - Dial Tone -- But call doesn't work ...
Post by: Cut-Throat on December 12, 2018, 09:15:36 AM
Using Google Voice and everything shows Connected... My OBi has all 3 green Lights. Google Voice Shows Connected on my dashboard.... My phone gets a dial tone, but when I call out all I get is silence, the call does not go through. Also when calling my Obi, my phone does not ring. Eventually my Answering message on google voice picks up...

Any Ideas? -- I used this last winter when traveling and everything was working... Tried to set it up this year and having problems.
Title: Re: My obi200 is Set up. All 3 Green Lights - Dial Tone -- But call doesn't work ...
Post by: drgeoff on December 13, 2018, 03:33:13 AM
Most likely is that your OBi is no longer configured to work with the major changes that GV made earlier this year.  I suggest that you start again from scratch after updating the OBi's firmware.  

Download from http://fw.obihai.com/OBi202-3-2-2-5921EX-332148940.fw to your computer then follow the manual update instructions in option 3 of http://www.obitalk.com/forum/index.php?topic=9.msg13#msg13.

Delete your OBi from your Dashboard.  Reset the OBi - dial **8 and follow the prompts.  Add the Obi to your Dashboard - the **5 xxxx process.  Configure it with GV.
Title: Re: My obi200 is Set up. All 3 Green Lights - Dial Tone -- But call doesn't work ...
Post by: Cut-Throat on December 13, 2018, 09:23:22 AM
Thanks for the reply and now it is all Working!