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General Support => Installation and Set-Up (Devices) => Topic started by: Fweezal on December 28, 2018, 02:51:18 PM

Title: Just started - No incoming calls
Post by: Fweezal on December 28, 2018, 02:51:18 PM
Using GV on a Obi200.  It's been working fine until a few days ago, then, for no apparent reason we stopped getting incoming calls.  Outbound calls are fine.  Just nothing incoming.  I have recreated the phone and made sure it was checked as the "Forward to" device in GV.  DND is turned off in both GV and through *79.  Still... nuthin'

Any/all suggestions gratefully accepted.
Title: Re: Just started - No incoming calls
Post by: drgeoff on December 28, 2018, 02:58:17 PM
Are the incoming calls shown at https://voice.google.com/u/0/calls ?

Does the phone LED on the OBi200 (the rightmost LED) flash when the GV number is called?
Title: Re: Just started - No incoming calls
Post by: Fweezal on December 28, 2018, 04:40:23 PM
Quote from: drgeoff on December 28, 2018, 02:58:17 PM
Are the incoming calls shown at https://voice.google.com/u/0/calls ?

Does the phone LED on the OBi200 (the rightmost LED) flash when the GV number is called?

Oddly enough, I recreated the device and set it up in GV again; then rebooted the Obi200, and IT WORKS NOW!  Don't ask me  why because I can't even BEGIN to say why!
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