OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: Brad_10 on December 31, 2018, 01:41:32 PM

Title: Forbidden Error 403
Post by: Brad_10 on December 31, 2018, 01:41:32 PM
Having difficulties setting up Google Voice and getting a "Forbidden Error 403" code. Successfully added the OBi200 but can't seem to activate Google Voice.

The device has the latest software and passes the **9 222 222 222 echo test.

Any ideas?
Title: Re: Forbidden Error 403
Post by: SteveInWA on December 31, 2018, 02:48:30 PM
Hi Brad:

Follow the procedure in my linked post, below.  Perform every step, in order, and do not skip any steps.  Make sure that you are signed into the correct Google/Gmail account that holds your Google Voice phone number in one browser tab, and sign into the OBiTALK portal in the other tab.  Carefully examine the pop-up box that will show the Gmail address of the account it is asking permission to use.  It must be the same account that holds a working Google Voice number

https://www.obitalk.com/forum/index.php?topic=13868.msg89076#msg89076 (https://www.obitalk.com/forum/index.php?topic=13868.msg89076#msg89076)
Title: Re: Forbidden Error 403
Post by: Brad_10 on December 31, 2018, 03:38:48 PM
Turns out the issue was a Google Voice number is needed prior to setting up the OBi. That became apparent in your instructions.

Thanks for the help