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OBiTALK Community

Region Specific Technical / Service Provider Support => North America - Including Google Voice, Skype, etc. => Topic started by: telljcl on February 12, 2019, 07:54:11 AM

Title: GV - Inbound Caller ID ?
Post by: telljcl on February 12, 2019, 07:54:11 AM

Have been using Obi device for 5 or 6 years. Currently an Obi202.

There seems to be talk of GV now passing Caller ID info on incoming calls?

My situation is as follows:

Added a PhonePower account years ago because there used to be no Caller ID info (inbound) using only my GV account.

So I now use GV for outbound (don't want to port my GV number anywhere else), so party called sees my GV number.

I forward my incoming GV to PhonePower (in GV setup, not Obi), so incoming calls have Caller ID name / number.

Can I ditch PhonePower and expect same with only GV for incoming and outbound?

I'm looking for actual Caller ID info on incoming calls - not a lookup of google contacts (otherwise no info shows for a caller that isn't in your contacts...)

It isn't the $5 / month that PhonePower costs that bothers me, but the added complexity, and the fact that often times when I pick up a ringing incoming call, the line is dead. Caller has to call back, and sometimes that works, sometimes it is dead again. Probably occurs on 20% of incoming calls via PhonePower. Haven't found a solution...

Thanks for any insight.

Title: Re: GV - Inbound Caller ID ?
Post by: SteveInWA on February 12, 2019, 12:45:02 PM
No, Google Voice does not do caller ID name lookups in the CNAM LIDB (the telco industry database).
Title: Re: GV - Inbound Caller ID ?
Post by: telljcl on February 12, 2019, 02:53:29 PM
Quote from: SteveInWA on February 12, 2019, 12:45:02 PM
No, Google Voice does not do caller ID name lookups in the CNAM LIDB (the telco industry database).

Thank you for clarifying.
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