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General Support => Day-to-Day Use => Topic started by: Prince on April 25, 2019, 07:13:29 PM

Title: International call exit code 011 not working correctly with a Cordless phone
Post by: Prince on April 25, 2019, 07:13:29 PM
I am trying to call a # in Japan. So I dial on the cordless brick phone:

011 81 123456789

On Obihai Call History, it shows "To SP1(01181123456789)"

However, I don't get the Japanese dial tone and the call does not go to the right place.

It's not a problem with the phone number or not having google credits because if I dial it directly from Google Hangout/smartphone, dialing +81123456789, the call goes through as normal.

There seems to be a problem with how Obihai handles this 011 or be able to understand I want to be dialing to Japan. Obihai doesn't seem to understand that... When I dial it through the cordless phone/Obihai, I do get the "This call will be handled by Google Voice and the call will be 3 cents per minute" but it does not route to the correct place. What is causing this issue? Is there a way to just dial +81 through the cordless phone or create some sort of shortcut so I can just dial a Japanese phone number directly and it will go through?
Title: Re: International call exit code 011 not working correctly with a Cordless phone
Post by: drgeoff on April 25, 2019, 10:59:05 PM
Please do not post the same question more than once.

Other potential responders are requested to post only in the other thread you started. http://www.obitalk.com/forum/index.php?topic=15849.0