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General Support => Installation and Set-Up (Devices) => Topic started by: Roger on May 04, 2019, 07:42:56 AM

Title: Obi110 not able to call out -- getting busy tone -- incoming works fine
Post by: Roger on May 04, 2019, 07:42:56 AM
All,

I have an Obi110 installed at my monther-in-law's house that I administer using the Obitalk portal.  I registered it with pbxes.org since the Obi110 no longer works with GV.  My mother-in-law says she cannot place local calls (using **'8') or calls to the US (using **1) or to my Obi device directly (using **9).  I am really confused because I am able to call her, everyone else is able to call her, and when I call the obi and AA answers, I can hit 2 to place an additional call and I can call local numbers, I can call US numbers, and I can call my own obi.  So basically I don't understand why outgoing calls work fine from the AA, but do not work when dialed directly from the phone attached to the obi.

I don't know if I provided enough details for anyone to help me, but if you have any ideas or trouble shooting tips, please let me know.

Thanks,

Roger
Title: Re: Obi110 not able to call out -- getting busy tone -- incoming works fine
Post by: drgeoff on May 04, 2019, 08:31:02 AM
Faulty phone, specifically the DTMF generator?  Or the phone has been accidentally switched from tone to pulse dialling?
Title: Re: Obi110 not able to call out -- getting busy tone -- incoming works fine
Post by: Roger on May 06, 2019, 05:22:10 AM
It seems I broke it when I tried to add a speed dial to the PHONE digitmap.  DigitMaps are not for the faint of hearted.  It is working now.  Thanks for the suggestions.
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