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General Support => Installation and Set-Up (Devices) => Topic started by: rggg on June 10, 2019, 02:05:22 PM

Title: GV disconnected from my OBI200 last night
Post by: rggg on June 10, 2019, 02:05:22 PM
This morning I tried to make a call via OBI-GV as usual and I get the error message "the number you dialed has not received a response from the service provider"...! 

I think I might have broken the system last night after I deleted a number of phone calls and voicemails.  I recall checking a GV security page and finding an app related to "Hangouts", which I deleted, as I had no idea what "hangouts" are and had never seen that before.  Maybe GV needs it....?

In any case, I don't know what it is or where to find it, or how to put it back in there if I could.

At this point my phone is dead, and my OBI Dashboard gives the error messages:
   SP1     "Connect Failed 403"
              "Forbidden; Token Error"

Can anyone help....?

Thanks...!
Title: Re: GV disconnected from my OBI200 last night
Post by: SteveInWA on June 10, 2019, 02:44:24 PM
Don't delete things if you don't know what you are doing!

Do this:
Title: Re: GV disconnected from my OBI200 last night
Post by: rggg on June 10, 2019, 08:53:36 PM
Great instructions, Steve...!  Only took about 10 minutes to work thru them and get my phone back on line. 
Thanks a bunch...!
Gerry