OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: JohnF on June 22, 2019, 03:09:55 PM

Title: OBi200 new setup 8th digit is 0
Post by: JohnF on June 22, 2019, 03:09:55 PM
Okay, working through the setup process -echo test fails because when I dial **9 222 222 222 the OBi200 thinks I dialed **9 222 222 202.

The phone tells me the call cannot be made and I hear the bad number and I've confirmed via OBiTalk dashboard error messages as well as see the wrong number in the last dialed number.

Call history - all 0s: To PP1(ob222222202)

With all 1s:    To PP1(ob111111191)

I tried with 3s but the 8th digit is silent.

Brand new device.  I've reset and this did not fix it.
When I first set it up and plugged it in I got solid green power, active ethernet, and no phone led or dial tone.  I went through cables and phone.  After about a half hour of frustration I unplugged the OBi200, plugged it in, and got dial tone.

Can't set up google voice either to see if I can dial out but apparently, via another post today, this could be a weekend thing.

Any ideas on the digit thing?
Title: Re: OBi200 new setup 8th digit is 0
Post by: drgeoff on June 23, 2019, 01:53:56 AM
Try using another phone.
Title: Re: OBi200 new setup 8th digit is 0
Post by: JohnF on June 23, 2019, 02:04:13 PM
That did it.  thanks.