Print Page - PhonePower SIP Setup Fails with "Register Failed: 400 Invalid From" message

Title: PhonePower SIP Setup Fails with "Register Failed: 400 Invalid From" message
Post by: johnfran on July 03, 2019, 06:34:18 PM

I've been using a Obi200 for years with PhonePower without any problems. Last night lightning fried my Obi200. Luckily I had a spare so I added it as a new device. However, the problem comes when I trying to setup my SIP account. I'm getting a "400 Invalid From" error for some reason. Can anyone please help? Thanks!

Here's a snapshot of the settings I'm using:

(https://i.ibb.co/9hWw59R/Obi-Hai-setup.jpg)

Title: Re: PhonePower SIP Setup Fails with "Register Failed: 400 Invalid From" message
Post by: drgeoff on July 04, 2019, 03:26:40 AM

Are you sure you are entering the correct username and password? Usually they are not the same as those to log in to the account via the ITSP's web site.

Title: Re: PhonePower SIP Setup Fails with "Register Failed: 400 Invalid From" message
Post by: johnfran on July 04, 2019, 07:19:09 AM

If it isn't the same where would I find the correct credentials?

Title: Re: PhonePower SIP Setup Fails with "Register Failed: 400 Invalid From" message
Post by: drgeoff on July 04, 2019, 09:08:54 AM

I'm not a PhonePower customer so don't know the specifics but typically that info can be found by looking at your account on the ITSP's web site or they may be in an email sent to you by the ITSP when you originally signed up with them.

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Region Specific Technical / Service Provider Support => North America - Including Google Voice, Skype, etc. => Topic started by: johnfran on July 03, 2019, 06:34:18 PM