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General Support => Installation and Set-Up (Devices) => Topic started by: bcody on July 07, 2019, 12:56:33 PM

Title: Obihai 302 Port 1 and Port2 Hunting
Post by: bcody on July 07, 2019, 12:56:33 PM
Is there a way inside the Obihai 302 gui to create a hunt group so if port1 is busy it rolls to port2 assuming that both ports are programmed?
Title: Re: Obihai 302 Port 1 and Port2 Hunting
Post by: azrobert on July 07, 2019, 03:27:28 PM
Just forward the call to Phone2 when Phone1 is busy. You also need to disable Call Waiting, otherwise the OBi won't recognize a busy. Use OBi Expert to make the following changes:

Voice Services -> SP1 Service
CallForwardOnBusyEnable: Checked
CallForwardOnBusyNumber: ph2

Physical Interfaces -> Phone1 Port
CallWaitingEnable: Unchecked

The same forwarding parms are found on the Phone Port. You might want to make the changes there, depending on how you want to handle the forwarding.