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General Support => Installation and Set-Up (Devices) => Topic started by: sheila01 on August 16, 2019, 08:52:20 AM

Title: Phone Port Configuration
Post by: sheila01 on August 16, 2019, 08:52:20 AM
I'm not very tech savvy and I spent a lot of time to try how to configure the phones.
I have one softphone with Callcentric for work using OBI200. I like it a lot so I transferred my home phone line to Callcentric too and purchased a OBI202. So If I want the calls to the work phone, only work phone rings; calls to the home work, only home phone rings. How should I configure them?

Phone Port Configuration Summary
Phone 1   Phone 2
Primary Line for Outgoing Calls Route to:    SP1    Not Configured
Phone Rings on Incoming Calls from:    SP1,SP2    SP1,SP2

Thank you for your help.
Title: Re: Phone Port Configuration
Post by: drgeoff on August 16, 2019, 09:17:36 AM
                                                                     Phone1  Phone 2
Phone Rings on Incoming Calls from:    SP1        SP2

or vice versa if the wrong phone is ringing on each side.