OBiTALK Community

Firmware, Software Updates => Firmware / Advisories / Notifications for OBi Products => Topic started by: wseltzer on October 10, 2019, 08:48:41 AM

Title: "Status: Connecting to 216.239.36.144" Google Voice
Post by: wseltzer on October 10, 2019, 08:48:41 AM
My OBi202 status is "Connecting to 216.239.36.144."
Is something wrong with the Google Voice service today?
Thanks,
Wayne
Title: Re: "Status: Connecting to 216.239.36.144" Google Voice
Post by: Gabor on October 10, 2019, 08:59:06 AM
Same issue for me:    Connecting to 216.239.36.144
Title: Re: "Status: Connecting to 216.239.36.144" Google Voice
Post by: danull on October 10, 2019, 09:05:01 AM
I am seeing this and a friend is also seeing this, so you guys are not alone.   Google Voice/OBI not working today so far.
Title: Re: "Status: Connecting to 216.239.36.144" Google Voice
Post by: wseltzer on October 10, 2019, 09:07:10 AM
I opened a ticket:
https://www.obitalk.com/info/support/supportTicketForm
Title: Re: "Status: Connecting to 216.239.36.144" Google Voice
Post by: danull on October 10, 2019, 09:11:14 AM
Quote from: wseltzer on October 10, 2019, 09:07:10 AM
I opened a ticket:
https://www.obitalk.com/info/support/supportTicketForm

Cool, I did too - can't hurt if their support sees multiple and is more likely to help, I reckon.
Title: Re: "Status: Connecting to 216.239.36.144" Google Voice
Post by: wseltzer on October 10, 2019, 09:12:55 AM
https://www.isitdownrightnow.com/obihai.telephony.goog.html
says "Obihai.telephony.goog is DOWN"

Is there an outage?
Or, did Google Voice change their server name?
Title: Re: "Status: Connecting to 216.239.36.144" Google Voice
Post by: danull on October 10, 2019, 09:15:57 AM
Quote from: wseltzer on October 10, 2019, 09:12:55 AM
https://www.isitdownrightnow.com/obihai.telephony.goog.html
says "Obihai.telephony.goog is DOWN"

Is there an outage?
Or, did Google Voice change their server name?

My friend and I had to re-authorize ObiTalk in Google.

From the Obitalk dashboard, click on the Google Voice SPx, click to replace Google Account credentials, reauthorize...worked for both of us and now things are back to normal and connected.

PS - Dashboard here for me:
https://www.obitalk.com/obinet/pg/obhdev

EDIT - I see that is not working for lots of people.  After about 2 hours it went back to Connecting again for a couple minutes but now is Connected once more.   Bouncing or something I guess :-P
Title: Re: "Status: Connecting to 216.239.36.144" Google Voice
Post by: wflanagan on October 10, 2019, 09:21:32 AM
i reauthorized.. now about 1.5 hours later, it's down again.   ???

I went through the reauthorization again. Now it says "Registration Not Required".  Not sure what's going on, but it's a bit of a mess...
Title: Re: "Status: Connecting to 216.239.36.144" Google Voice
Post by: wseltzer on October 10, 2019, 09:27:24 AM
I reauthorized the Google accounts on SP1 and SP2.
The status changed to "Configuring",  then
"Registration Not Required" and now back to
"Connecting to 216.239.36.144" again.

:(
Title: Re: "Status: Connecting to 216.239.36.144" Google Voice
Post by: sir_rob on October 10, 2019, 09:28:02 AM
Same problem here.  When I rebooted both Obi202's, instead of "Connecting to 216.239.36.144", it said "Registration Not Required".  One of the services again stated "Connecting to 216.239.36.144", and I tried to reauthorize it, but that just returned the "Registration Not Required" message.

I have loved my Obi's with Google Voice for years.  Hopefully this gets resolved quickly, but between this and the loud static problem, I am beginning to wonder if I need to start looking for a different solution.  
Title: Re: "Status: Connecting to 216.239.36.144" Google Voice
Post by: Jeff13664 on October 10, 2019, 09:47:48 AM
Getting this as well, so far nothing has worked to fix it...
:'(
Title: Re: "Status: Connecting to 216.239.36.144" Google Voice
Post by: konolua on October 10, 2019, 10:11:33 AM
Just to make the thread longer, and possibly more noticeable, I have this same issue with no steps towards resolution working (re-authenticate, reboot, etc).

Looking for a fix soon. I am a 3 month old user of this and needless to say a little irritated. Stuff happens, that is fine, but would love updates as a result. Google Voice works perfect on all my other non-Obi devices.
Title: Re: "Status: Connecting to 216.239.36.144" Google Voice
Post by: abqjohn on October 10, 2019, 10:30:30 AM
Same problem here.  The issue seems to be the server obihai.telephony.goog at 216.239.36.144 is borked.  At least if I do "openssl s_client -host obihai.telephony.good -port 443" I get an SSL handshake, but then it disconnects immediately instead of going into HTTPS request/responses.  Seems the software is crashing on that end.

Could we please get an update/ETA from Obi on when this will be resolved?

Спасибо!
Title: Re: "Status: Connecting to 216.239.36.144" Google Voice
Post by: pkthomas95 on October 10, 2019, 10:38:16 AM
I am having the same issue on two separate systems. some lines are working most are getting "Registration Not Required"
Title: Re: "Status: Connecting to 216.239.36.144" Google Voice
Post by: wseltzer on October 10, 2019, 10:38:39 AM
Status is now "Connect Failed: No Response (server=216.239.36.144; retry in 697s)"
I called OBiTALK technical support at +1.408.890.6000 and left a message.
Title: Re: "Status: Connecting to 216.239.36.144" Google Voice
Post by: CO_Steve on October 10, 2019, 11:00:49 AM
Maybe PG&E turned the power off.
Title: Re: "Status: Connecting to 216.239.36.144" Google Voice
Post by: mamatoga on October 10, 2019, 11:10:07 AM
Same issue here.
Title: Re: "Status: Connecting to 216.239.36.144" Google Voice
Post by: wseltzer on October 10, 2019, 11:52:35 AM
Both my lines are connected now.
So, perhaps just an unplanned outage?
Title: Re: "Status: Connecting to 216.239.36.144" Google Voice
Post by: konolua on October 10, 2019, 12:12:43 PM
Still out for me. I got one incoming call, but now no incoming calls nor outbound calls possible.

For a moment I thought it was fixed, but alas, it is not for me.
Title: Re: "Status: Connecting to 216.239.36.144" Google Voice
Post by: yadon on October 10, 2019, 12:19:44 PM
no calls in or out, any ideas of what to do? is update needed?
Title: Re: "Status: Connecting to 216.239.36.144" Google Voice
Post by: SteveInWA on October 10, 2019, 01:34:16 PM
Quote from: yadon on October 10, 2019, 12:19:44 PM
no calls in or out, any ideas of what to do? is update needed?


How about reading the other posts in this forum before asking?  This is a temporary outage, and there is nothing you can do about it.  It will restore/has restored on its own.

If this is a hardship for you, then simply use Google Voice directly, via its website, mobile apps, or via forwarding to a conventional mobile or land line phone number.
Title: Re: "Status: Connecting to 216.239.36.144" Google Voice
Post by: sandb on October 11, 2019, 08:13:02 AM
Is anybody still having trouble?  I am! 

Steve Sessions