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General Support => Installation and Set-Up (Devices) => Topic started by: wheresthebeef on October 17, 2019, 08:59:05 AM

Title: OBi202, lots of static
Post by: wheresthebeef on October 17, 2019, 08:59:05 AM
Hi,

1. I installed obi202 with google voice and I have a comcast connection that runs 70mbps so its relatively fast (used speedtest). However, I get a lot of static and half of the time the calls aren't that clear.  It's been a month, so is there anyway to improve the quality of the connection?
2. Also is Google voice suppose to be installed on both sp1 and sp2.  It was installed on both so I just now deleted it on sp2, to see if they will improve the voice quality.

Any advice is appreciated. Thanks everyone!
Title: Re: OBi202, lots of static
Post by: drgeoff on October 17, 2019, 02:20:42 PM
You should configure one number on only one OBi SP.  There is no merit in configuring one number on multiple SPs and it could cause problems though your static is unlikely to one of them.  It is perfectly acceptable for both PHONE ports on an OBi202 to be configured to receive and make calls on the same single number.