Was wondering if SteveInWA and/or other members with this issue could chime in.
I've been experiencing dead air when using the OBi202 with GV to dial a certain number for over 45 seconds until the call is rejected.
I described it on the GV help forum as follows (https://support.google.com/voice/thread/17725829?hl=en):
Whenever I call this number (609) XXX-1085 from the web GV platform, it takes 45 seconds or more before it connects on the end (as in first ring on the receiving end). When I call the same number using GV and my OBi202 device, it takes over 45 seconds then responds with an automated message that says, "The number you dialed...xxx xxx xxxx was rejected by the service provider. Reason is 487."
When I use non-GV lines to call, it goes through fine. I asked the service provider of the 609 number if they are purposefully rejecting GV numbers and they said no.
Every single GV number that my family uses to dial that 609 number has the same problem. Please advise if this is likely a Google issue--and if it is, please fix.
Most recent calls from GV number (916) XXX-3191
On October 25, 2019
(609) XXX-1085
3:48 PM
(609) XXX-1085
3:40 PM
(609) XXX-1085
3:38 PM
Hiya: see my reply over on your Google Voice help forum thread.
This isn't a OBiTALK issue.
Thanks, Steve. I hope you got my PM. Let me know if you didn't.
Got it! It looks like your failing number is in a thousands block that belongs to some little CLEC, "Local Access, LLC". Take a look at the table attached, and try calling a few numbers in the other thousands blocks (Onvoy's 2, 3, or 4 blocks, and Verizon's 8 and 9 blocks). Just be a prank caller and hang up, or apologize and say "wrong number"; all we care about is whether or not the calls connect promptly.
Did you attach something here, Steve?
Bah! I guess I need a cup of coffee. See below.
The screenshot doesn't have the full 609-623-xxxx for me to call. Did you need me to do this so there is a record that shows the call not going through on my account?
Sorry; to clarify:
Please make some calls to random last-four-digit numbers in the other thousands blocks (a thousands block is designated by the first of the last four digits of the numbers). It doesn't matter which exact number you calls, as long as you have samples from calls to the other carriers in that prefix.
The calls you make will appear on your Google Voice "Calls" log. You can verify this on the GV website:
https://voice.google.com/calls (https://voice.google.com/calls)
Post your findings over on your thread on the Google Voice forum, along with your stated permission for Google Voice engineering to examine your logs, and post the last four digits of your Google Voice number. Note that nobody at Google will be around to look at this until next week.
Thanks, Steve. Made the calls and the post on the GV forum. Thanks for following up.
Thanks, Steve. Everything appears to be working again for the past day. Your GV expertise is appreciated!
That's great news. I hadn't received an update from Google Voice engineering yet, so if it fails again, just let me know.
Will do. Thanks, Steve. Perhaps they are will working on the rest of the thousand blocks--but mine at the 1000-block is working so far.