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General Support => Installation and Set-Up (Devices) => Topic started by: RY_OBI200 on January 25, 2020, 10:51:07 AM

Title: OBI200 - Show Google Name from Google-Contacts for Caller-ID
Post by: RY_OBI200 on January 25, 2020, 10:51:07 AM
I recently bought OBI200 and have installed to work with Google-Voice numbers.   

SP1 --> Google Number - 1-123-456-0001
SP2 --> Google Number - 1-123-456-0002
SP3 --> Google Number - 1-123-456-0003
SP4 --> Google Number - 1-123-456-0004

Phone connected to the OBI200 does display the Caller's  Phone # 123.456.7890,  but not the name.

Is it possible to make the name show up for those numbers that are currently in my Google Contacts using OBI. Will adding to Trusted-Callers and more tweaks help in Caller-Id showing Names ?

I did try by importing 'Import Google Contacts'  from ObiExtras,  but did not help.
Title: Re: OBI200 - Show Google Name from Google-Contacts for Caller-ID
Post by: drgeoff on January 25, 2020, 11:01:32 AM
Quote from: RY_OBI200 on January 25, 2020, 10:51:07 AMWill adding to Trusted-Callers and more tweaks help in Caller-Id showing Names ?
No, Trusted Callers is totally unrelated to names.
Title: Re: OBI200 - Show Google Name from Google-Contacts for Caller-ID
Post by: RY_OBI200 on January 31, 2020, 06:01:03 PM
Displaying Caller Names from Google Contacts is provided by Polycom as a PAID option.

i.e.  OBiEXTRAs | Caller Name & Number :: $4.99 / Month



Caller ID Name & Number

When you integrate Google Contacts with your OBi device, incoming calls from people in your Google Contacts directory will show their name and number on your phone's display.

To enable Caller ID Name, just go to the OBiEXTRAs Settings tab and Import your Google Contacts into your OBi device.


Title: Re: OBI200 - Show Google Name from Google-Contacts for Caller-ID
Post by: wlespein on March 09, 2020, 09:11:47 AM
Quote from: drgeoff on January 25, 2020, 11:01:32 AM
Quote from: RY_OBI200 on January 25, 2020, 10:51:07 AMWill adding roadrunner email (https://roadrunneremail.org/) to Trusted-Callers and more tweaks help in Caller-Id showing Names ?
No, Trusted Callers is totally unrelated to names.
Thanks for the solution. I have been looking for the solution from long time.
Title: Re: OBI200 - Show Google Name from Google-Contacts for Caller-ID
Post by: albertbc on March 30, 2020, 04:42:33 PM
I signed up for the OBI extras last week, then imported my Google contacts, but still can not see the caller name.