OBiTALK Community

Region Specific Technical / Service Provider Support => North America - Including Google Voice, Skype, etc. => Topic started by: Macintheus on January 30, 2020, 11:05:19 AM

Title: Connect Failed: No Response
Post by: Macintheus on January 30, 2020, 11:05:19 AM
Hi all,

My OBi202 configured with Google Voice has not worked now for about 3 or 4 days. The two lights on the right side of the device that are normally solid green are off. I tried rebooting several times, but no luck. It has been set up and working with no changes for a long time. I'm able to log in to the device, but the service message shows Connect Failed: No Response.

Is anyone experiencing the same problem or know of a fix?

Thanks in advance,

Mac
Title: Re: Connect Failed: No Response
Post by: Mindblogging on January 30, 2020, 11:17:37 AM
Make sure your OBi device firmware version is up to date: http://www.obitalk.com/forum/index.php?topic=9.0
Title: Re: Connect Failed: No Response
Post by: Macintheus on January 30, 2020, 01:00:36 PM
Yes, I have the latest firmware installed. But thanks for the response.
Title: Re: Connect Failed: No Response
Post by: Mindblogging on January 30, 2020, 01:16:04 PM
Also test calls out in your Gmail email inbox (www.gmail.com) for that GV account.  The test call out from your Gmail inbox as a way to activate your Google Voice account if your account went idle for a long time.  Make sure outgoing call connects/talk to someone, such as a cell phone.  Done, then make that same outgoing call at phone at OBi device.
Title: Re: Connect Failed: No Response
Post by: Macintheus on January 30, 2020, 02:33:50 PM
My voice account is fine --I'm using it all the time. Thanks, though.