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General Support => Installation and Set-Up (Devices) => Topic started by: RY_OBI200 on January 31, 2020, 04:34:16 PM

Title: Obi200 - Caller ID & Display GV account # / Info
Post by: RY_OBI200 on January 31, 2020, 04:34:16 PM
I recently purchased OBI200 device and have configured 4 Google-Voice Accounts.

i.e.
SP1 --> 123-456-789  1
SP2 --> 123-456-789  2
SP3 --> 123-456-789  3
SP4 --> 123-456-789  4

Obi200 does answer any of the 4 numbers configured as above.   Caller-ID does show the Caller's PHONE # (no Name).

Is it possible to configure OBI200 to show SP1 , SP2, SP3, SP4 or the corresponding number being called ?

Also,  system supports 2 distinct Ring-Tones.  It would be nice to configure distinct Ring-Tones for all 4 .

Even, if it is a standalone secondary app that runs on the PC that display this detailed info will be very much helpful.
Title: Re: Obi200 - Caller ID & Display GV account # / Info
Post by: azrobert on January 31, 2020, 07:17:22 PM
You need to use OBi Expert to configure your OBi200 for these changes.

The OBi200 has 20 ring patterns, 2 ring profiles and 10 ring patterns per profile. I believe when you define GV SP1 and SP3 use Profile A and SP2 and SP4 use Profile B. You just have to change the ring pattern.

Go to:
Voice Services -> SPx Service -> X_DefaultRing
Select a unique ring pattern number for each SP.

To see the ring pattern definitions go to:
Ring Settings -> Ring Profile A/B

GV delivers an 11 digit CallerID with a leading "+". You can alter the CallerID in the inbound call route. SP1 you can just remove the "+". The other SP's you can remove the "+1" and replace with the corresponding SP number. If the CallerID doesn't fit this pattern, it won't be changed.

Voice Services -> SP1 Service -> X_InboundCallRoute: {(<+:>1xxxxxxxxxx):ph},{ph}
Voice Services -> SP2 Service -> X_InboundCallRoute: {(<+1:2>xxxxxxxxxx):ph},{ph}
Voice Services -> SP3 Service -> X_InboundCallRoute: {(<+1:3>xxxxxxxxxx):ph},{ph}
Voice Services -> SP4 Service -> X_InboundCallRoute: {(<+1:4>xxxxxxxxxx):ph},{ph}
Title: Re: Obi200 - Caller ID & Display GV account # / Info
Post by: RY_OBI200 on February 01, 2020, 02:20:22 PM
I have modified SP1 and SP2 as follows:

Voice Services -> SP1 Service -> X_InboundCallRoute: {(<:>1xxxxxxxxxx):ph},{ph}
Voice Services -> SP2 Service -> X_InboundCallRoute: {(<:2>xxxxxxxxxx):ph},{ph}

and also

X_DefaultRing  =>  1  for SP1 and 2 for SP2.

Caller ID on the Phone does not show  SP1 or SP1, but does show the incoming callers 10 digit number.   

If I could add just A or B in front or somewhere to indicate SP1 or SP2 is being called, that would be nice.
Title: Re: Obi200 - Caller ID & Display GV account # / Info
Post by: Taoman on February 01, 2020, 03:08:40 PM
Quote from: RY_OBI200 on February 01, 2020, 02:20:22 PM

If I could add just A or B in front or somewhere to indicate SP1 or SP2 is being called, that would be nice.

You can't add an alphanumeric character to a numeric field. Best you can do is separate the (SP) number 1,2,3,&4 from the incoming 10-digit number by an asterisk symbol. Try the following:

Voice Services -> SP1 Service -> X_InboundCallRoute: {(<+1:1*>xxxxxxxxxx):ph},{ph}
Voice Services -> SP2 Service -> X_InboundCallRoute: {(<+1:2*>xxxxxxxxxx):ph},{ph}
Voice Services -> SP3 Service -> X_InboundCallRoute: {(<+1:3*>xxxxxxxxxx):ph},{ph}
Voice Services -> SP4 Service -> X_InboundCallRoute: {(<+1:4*>xxxxxxxxxx):ph},{ph}
Title: Re: Obi200 - Caller ID & Display GV account # / Info
Post by: RY_OBI200 on February 01, 2020, 05:10:57 PM
Thanks a lot...

Caller ID now displays 1*1234567890   or  3*1234567890,  if Caller 123-456-7890 is trying to Call SP1 configured Phone or SP3 line.  It did work for all 4 SPx lines.

OBI Expert | Voice Services | SP1 Service | Calling Features | CallerIDName   by default is blank.

Can we use this field to say  Caller_1's name is 'Calling Phone A'.    Name in any case is not displayed in the default configuration.  Caller's Name will be included if we are willing to pay $5 for OBI Extras.



Title: Re: Obi200 - Caller ID & Display GV account # / Info
Post by: RY_OBI200 on February 01, 2020, 05:34:43 PM
Is there a guide that can helps us configure all these Obi-Expert parameters
Title: Re: Obi200 - Caller ID & Display GV account # / Info
Post by: drgeoff on February 02, 2020, 02:01:21 AM
Quote from: RY_OBI200 on February 01, 2020, 05:34:43 PM
Is there a guide that can helps us configure all these Obi-Expert parameters
http://www.obitalk.com/info/documents/admin_guide/OBiDeviceAdminGuide.pdf is the guide.  Whether it will help you is another matter.  :)