OBiTALK Community

General Support => Day-to-Day Use => Topic started by: jawsont on March 19, 2020, 09:43:07 AM

Title: Obi100 & FPL.ca worked great but now no voicemail
Post by: jawsont on March 19, 2020, 09:43:07 AM
Hi there, I've used an Obi100 and freephoneline.ca combo for years and suddenly a week ago the Voicemail indicator and stuttered tone appeared after my wife missed a call when she was already on the phone. There was no voicemessage for the missed call (if that matters). In the past the odd "voicemail phantom light" would resolve itself inside of a day. It hasn't this time. I don't have google voice so all the threads about that I've read don't apply. I turned off the indicator checkboxes in all the suggested spots and rebooted the OBI many times. I've pulled power to the unit completely for a few minutes to let the capacitors die and no dice.

To boot, we've noticed now we can't leave a voicemail on the phone at all. Nothing appears to have changed with the unit, or with freephoneline.ca (who's our SIP provider? - it was so long ago I did it I forget most of the terminology)

Any help would be greatly appreciated. Thanks!