OBiTALK Community

General Support => New to Using the OBi / VoIP => Topic started by: Shplad on April 15, 2020, 09:38:16 AM

Title: Phone on OBi202 doesn't always ring when already on call with Bria Softclient
Post by: Shplad on April 15, 2020, 09:38:16 AM
Hi everyone:

Fairly newbie-ish person here. I have a little understanding of VoIP, but a lot more of general IT concepts.

My setup is


Router---->PC with Bria Softclient
|
|
|----------->OBi202---->Phone

Now, things work fairly well. But sometimes, when I'm already on a call with the Bria softclient (Windows), the phone attached to the OBi won't ring, or I can't receive the call. The LCD display on the phone always lights up, and it usually does read something on the LCD display of the phone, but I can't remember what it says.

My ITSP (Voip.ms) says everything is fine at their end.

Can anyone suggest a way to fix this?

Thanks