A Firmware update to OBI200 needed to meet obligations of product advertisement
You advertised"
"The OBi200 USB port serves multiple purposes. Using the OBiWiFi Wireless Adapter, the OBi200 can be placed anywhere within range of an 802.11b/g/n access point. Or, the USB port can be connected to a storage device to enable local and remote access of stored files over the Internet by authorized users."
at this location
https://www.obitalk.com/info/products/obi200
As Murkesh stated:
We request you to please check below link on page number 183
https://www.obitalk.com/info/documents/admin_guide/OBiDeviceAdminGuide.pdf
The case number for your reference is 07944410. If you need any further assistance, please let us know.
Kind regards
Mukesh
Which contradicts your advertised product functionality...inviting class action
Before I take matters to an extreme I am looking for a way to ssh, mount the usb port and if necessary install FreeNAS and change the startup script.
All I want is the product to operate as advertised :'(
Fyi1: stating that it is outdated promotion material is a real copout and abdication of your customer responsibility.
Fyi2: you also have refused to provide an RMA or refund as requested so I have no choice but to take whatever steps necessary to restore the product to its advertised capability
Will someone please help me re-enable the USB storage share. I am willing to pay a 3rd party if need be to repair it to meet the advertised specifications
https://www.freelancer.com/projects/voip/enable-OBI-file-sharing/details
3rd tier support hasn't called me back as promised going on 2 weeks
WTF? Are you a lawyer with too much time on your hands? It'll be a class action lawsuit with a class of one, that will cost tens of thousands of dollars in legal fees.
For the measly $50 you are offering somebody to hack the firmware, you can simply buy a Raspberry Pi and turn it into a high-performance Samba file server.
https://www.raspberrypi.org/products/ (https://www.raspberrypi.org/products/)