A Firmware update to OBI200 needed to meet obligations of product advertisement
You advertised"
"The OBi200 USB port serves multiple purposes. Using the OBiWiFi Wireless Adapter, the OBi200 can be placed anywhere within range of an 802.11b/g/n access point. Or, the USB port can be connected to a storage device to enable local and remote access of stored files over the Internet by authorized users."
at this location
https://www.obitalk.com/info/products/obi200
As Murkesh stated:
We request you to please check below link on page number 183
https://www.obitalk.com/info/documents/admin_guide/OBiDeviceAdminGuide.pdf
The case number for your reference is 07944410. If you need any further assistance, please let us know.
Kind regards
Mukesh
Which contradicts your advertised product functionality...inviting class action
This is primarily a user to user forum and is seldomly frequented by anyone who has the ability to address your request.