OBiTALK Community

General Support => Day-to-Day Use => Topic started by: orange on August 15, 2020, 08:56:29 PM

Title: Google Voice users can hear a call ringing, but CAN NOT HEAR THE CALL once conne
Post by: orange on August 15, 2020, 08:56:29 PM
How are people fixing the issue?  I still am unable to hear when I call or someone calls me!!!
Title: Re: Google Voice users can hear a call ringing, but CAN NOT HEAR THE CALL once conne
Post by: GeeObi on August 16, 2020, 12:20:21 AM
No audio is usually caused by the RTP ports being blocked by the firewall.
If you have made changes to the firewall you might want to reset it back to defaults because the standard settings on consumer routers usually work for VoIP.
Other things to check:
  Disable SIP_ALG
  Make sure the blue port on the Obi (if it is an ATA and has two ports) is connected to the routers LAN port
  If it's an Obi phone connect the SW port to the routers LAN port
Title: Re: Google Voice users can hear a call ringing, but CAN NOT HEAR THE CALL once conne
Post by: drgeoff on August 16, 2020, 02:22:36 AM
This topic is a continuation of http://www.obitalk.com/forum/index.php?topic=17295.msg104774#msg104774.

Anyone considering responding is encouraged to read all the background there and reply there, not here.