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General Support => Day-to-Day Use => Topic started by: FirmwareUpdate_110 on September 14, 2020, 12:37:19 PM

Title: No longer get messages forwarded to email and linked cell phone
Post by: FirmwareUpdate_110 on September 14, 2020, 12:37:19 PM
I used to get text messages send to my OBi phone (google) on my linked Cell phone and my email address.  I just realized that I am not getting these forwards any more.

I check my settings on google voice's web site.  It is still set to forward to my email address (but I am not getting them).  The "Forward messages to linked numbers" section shows my landline and cell phone.  However, it is not turned on and I am not able to turn it on.  Can anyone tell me why?  Or how to enable it?

TIA

P.S.  Sorry for the duplicate posts.  I get a error message when I click on Post with a link to google.com.  So I thought that it didn't go through.  I have now deleted the duplicates.
Title: Re: No longer get messages forwarded to email and linked cell phone
Post by: Taoman on September 14, 2020, 02:34:12 PM
Your linked phone may not be configured as a cell phone in GV settings so it can't receive messages.

https://www.google.com/voice/b/0/redirection/voice/#phones (https://www.google.com/voice/b/0/redirection/voice/#phones)
If necessary, Edit your linked phone and change Phone Type to Mobile.