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General Support => Day-to-Day Use => Topic started by: JamesD on October 25, 2011, 08:32:31 AM

Title: How to set Callcentric for all incoming and Google Voice for outbound calls.
Post by: JamesD on October 25, 2011, 08:32:31 AM
Hi everyone!

Here's my current setup:
callcentric (primary) > sp1 > recieves all inbound and outbound and 911 is provided by callcentric.
          google voice > sp2 > **2 to make outbound calls but the rest the same except for the 911 of course.

I would like to setup where callcentric recieves all calls but be able to make outbound to 911 and..
setup google voice for all outbound calls by default, without having to dial the **2 but.. having the option of dialing **1 to making and outbound calls via sp1.

i.e.

callcentric (primary) > sp1 > recieves all inbound and only outbound to 911 by default
          google voice > sp2 > for all other outbound calls except for 911, but able to **1 if i like to make a outbound calls thru sp1 per call basis.

Any help would be greatly appreciated!
Loving the obi110!  ;D
Title: Re: How to set Callcentric for all incoming and Google Voice for outbound calls.
Post by: RonR on October 25, 2011, 09:03:59 AM
Physical -> Interfaces -> PHONE Port -> OutboundCallRoute:

{([1-9]x?*(Mpli)):pp},{(<#:>):li},{911:sp1},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},
{(<**2:>(Msp2)):sp2},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp},{(Mpli):pli}

Physical Interfaces -> PHONE Port -> PrimaryLine : SP2 Service
Title: Re: How to set Callcentric for all incoming and Google Voice for outbound calls.
Post by: JamesD on October 25, 2011, 09:56:14 AM
Thanks again RonR   ;)

That worked. Oh, I figured out how to do the same for outbound calls originating from the Auto Attendant. For anyone how is intrested,

Voice Services > Auto Attendant > Auto Attendant 1 > Primary Line >
Then select which outgoing service it should go thru, sp1 sp2 etc.

Thanks!