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General Support => Installation and Set-Up (Devices) => Topic started by: randyv on December 12, 2020, 02:54:55 AM

Title: Device cant connect on TPLink AC1200
Post by: randyv on December 12, 2020, 02:54:55 AM
I have both 202 and 302.  The 202 has not been used in about 5 years.  I plugged it in and upgraded the firmware.  I set it up with my Google Voice account. I could not get it to make or receive calls so I removed it from my account per the troubleshooting guide.

I cannot get either the 202 or 302 to work.  I've plugged in the devices, followed the connect instructions and got the "code was sent to the server".  The connection attempt times out. Echo test works, and I can get the IP addresses. I have tried connecting them one at a time not both at the same time. I am ethernet connected to a TPlink AC1200 router.

Any suggestions?
Title: Re: Device cant connect on TPLink AC1200
Post by: drgeoff on December 12, 2020, 07:26:14 AM
Quote from: randyv on December 12, 2020, 02:54:55 AM
I have both 202 and 302.  The 202 has not been used in about 5 years.  I plugged it in and upgraded the firmware.  I set it up with my Google Voice account. I could not get it to make or receive calls so I removed it from my account per the troubleshooting guide.

I cannot get either the 202 or 302 to work.  I've plugged in the devices, followed the connect instructions and got the "code was sent to the server".  The connection attempt times out. Echo test works, and I can get the IP addresses. I have tried connecting them one at a time not both at the same time. I am ethernet connected to a TPlink AC1200 router.

Any suggestions?
The **5 nnnn procedure has not been working 100% for weeks. Hence there are many posts about that here on these forums.
Either wait for confirmation that it has been fixed or keep trying occasionally.