OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: rorrr on January 26, 2021, 05:54:09 PM

Title: obi 110 and voip.ms no service available
Post by: rorrr on January 26, 2021, 05:54:09 PM
Hi guys,
I just received my voip.ms DID numbers yesterday.
I have an obi 110 with SP1 set to voip.ms (SP2 disabled)  It receives incoming calls fine but outgoing calls including to **9222222222 get a female voice saying "there is no service available to complete your call."
Zoiper on my cell works fine to send and receive. 

Call history on my lan obi page says 3 incoming calls (no outgoing).
I restored to factory defaults but ran into this problem. Before that I was trying to change settings in obitalk.com to get rid of ghost scanner calls but the config in the lan obi webpage was overriding the obitalk.com settings. I have deleted the device on obitalk.com so I'm just using the lan obi webpage at this point. (auto provisioning off as voip.ms wiki shows)

Any thoughts?
Thanks in advance.
Title: Re: obi 110 and voip.ms no service available
Post by: drgeoff on January 27, 2021, 03:04:39 AM
The **9 222 222 222 call should work without any configuration after a reset.  That it does not raises the possibility that your phone is not dialling correctly.  Try another phone before anything else.